Phillip Olive Email & Phone Number

Orlando, Fl

Customer service including technical support, billing issues, JIRA ticketing, call center

Arcadia, Fl

Attending local events and writing articles about them.

Current and emerging technology articles

Emerging Technology articles

Arcadia, Fl

Diagnose and repair customer computers when needed. Custom building to specifications as needed. Clean and repair viruses/malware as needed. A+ certified.

Sarasota, Florida

Wrote patent application documentation and drawings for submission to the US Patent and Trademark Office under direction of a patent attorney.

Tempe, Az

Graduate student in Emerging Technologies (MSET)Class of 20134.0 GPA

Performed quality testing on computer video hardware to ensure full compatibility with current 3D video game applications, specifically using Windows Direct3D 9 & 10 APIs. Built computer workstations from parts, using hardware and software configurations that depended on pre-defined test conditions. Worked mostly individually to meet and record specific benchmarks in applications. Collected data that assisted driver software team in bringing potential issues to their attention for review. Assisted in debugging Perl scripting to automate benchmarking while working on other projects when possible.

Spoke directly with customers, suppliers, and in-house manufacturing facilities in researching parts and products to meet customers’ unique requirements for high-end product deliverables. Submitted customer equipment requirements to management and purchasing department for approval. Ensured products shipped on schedule and on time. Worked with the electrical and mechanical design and strict, rugged, non-destructive testing, and performed software installations for single board, touch-screen computers worth $5000 each, as an indispensable engineer/troubleshooter. Analyzed, tested, and repaired over 30 power supplies that were contracted by General Electric for electrical/load and mechanical issues to more current specifications needed by GE. Performed initial and final testing procedures to pass QA requirements to conform to MIL-STD/customer spec, and completed technical documentation on projects, including writing original testing procedures for the single board computers. MIL-STD qualifications were met for all testing procedures, with measured and recorded failure analysis for all projects. Repaired items for redelivery to customers.

Orlando, Florida Area

senior project using radio band technology

Ms-Emerging Technologies, Technology, Engineering, Science, Thesis, 4.0 Overall

Activities and Societies: Master's ThesisBroad study of multiple technologies and research in emerging fields of engineering and science..

Bseet, Electrical Engineering

Theoretical and practical uses in the science and applications of electrical engineering.