Phillippa B. is a Senior Manager: Contract Management Office at Transnet Freight Rail. She is proficient in German, Spanish, Japanese and French. Colleagues describe her as "Phillippa successfully mapped all of the company's supply chain business processes. To do so she demonstrated excellent interpersonal skills needed to talk to all levels of staff involved in different activities, from sales, to finance, to operations, as well as senior management. Phillippa applied logic and perseverance to help each group map their processes, while at the same time identifying areas for significant improvement, and opportunities for cost reductions. As a direct result of Philippa's work, the company grasped the complex interrelations in the supply chain, and easily satisfied requirements for subsequent ISO-9001 and Sarbanes-Oxley certifications."