Phillip Raish Email and Phone Number

Meaning 'dream' in Danish, the surf, skate and streetwear brand was developed by Gary Berman after many years in the corporate world. We strongly believe in buying local and after seeing so many International brands taking over the market, we saw a need for a new and affordable Australian brand. Located on the NSW Central Coast and based around our philosophy of 'living and following your dreams', drøm was launched in 2016. Our dream was to establish the coast's own brand and while doing this try to assist others with achieving their dreams by encouraging their talent. drøm has sponsored a variety of young locals including surfers, skaters, scooter riders, musicians,football teams and others.

Https://www.crostoliking.com/Crostoli King create a variety of Artisan Italian biscuits in their state of the art premises and in 2020 decided to expand their operations to include a patisserie arm that specialises in beautifully made Italian cakes and other savoury morsels namely arancini.Their products are available in many supermarkets, Costco, restaurants, cafes, dessert shops and much more.

Working with business owners to achieve real results in their business. We complete an initial assessment and provide a report, a roadmap and implementation schedule.No fluff or BS, just realistic strategies to help businesses reach the desired results.

We are your one stop shop for your graphic design, print, signs, promotional apparel and promotional product needs.Why waste any more time? ✔Large range of popular products for creating Business Card, Envelope, Letterhead, Greeting Card, Postcard, Flyer, Poster, Brochure and many more.✔Let our in house Graphic Designers create custom artwork for you.✔Pick your own style, quantity, shipping and payment mode and leave the rest to WildFX✔ Get your order printed on superior quality paper and card stocks using the modern offset printing technology or digital printing for shorter runs.✔ Get your order delivered quickly at your doorstep.Wild FX helps you capitalize on the advantages afforded by the digital age. We assure affordability, flexibility and profitability like no other online print shop.If you want one of Sydney's Leading & Most Reliable Printers, Signmakers, Graphic Designers producing your marketing material, contact us today!Specialties: Specialties: Business Card Printing, Envelopes, Letterheads, Greeting Cards, Postcards, Flyers, Posters, Brochures, Graphic Designers, Graphic Design, Signage, Print, Printing, Design, Printer, Computer Cut Vinyl Letters, Floor Graphics, Reception signs, Vehicle Signage, Building Signage, Menu Boards, Uniform Printing, Caps Printing, Promotional Shirts, Corporate Gifts

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After my original time for McDonald's Corporation, I was approached again by a franchisee to help improve his group of stores operations and success.I saved Store Managers an average 18 hours per week work, reduced crew turnover from 85% to 50%, reduced customer complaints from 7 to 2 per month, Won a company promotion for highest sales increase in busy peak periods and the only supervisor to have a store win each week during the competition. I also achieved the highest AAA rating on 2 separate unannounced head office visits ever given by the judges in the NSW market at the time. I also passed all announced visits of my stores at AAA rating.

During my short-term contract at Ali Baba's I helped them with their most successful store opening ever in Robina, Queensland.It was an intense and educational experience and a great opportunity to provide them advice to strengthen their business in the future.

Principally accountable for the management of business clients as well as developing new accounts including:Profitable growthNew product developmentDevelop signage solutions for clientsSource reliable new suppliersBuild business relationshipsRelationship managementKey Achievements:• Achieved Sales Targets from the time I was left alone• Formed business alliances to become preferred sign supplier for new clients• Was instrumental in helping the business achieve its highest sales month since trading began (6 years)

First launched in Taiwan in 1992, Easy Way Tea is an international, multi-award winning franchise specializing in tea, with an extensive range of unique tea related beverages. It arrived in Sydney at the end of 2001 and since then its popularity with the Australian market has been an overwhelming success.Principally accountable for the management of the overall company operations nationally including:Managing the business planImplement change management policies & proceduresSales buildingP&L ControlBudget forecastingOH&SMentoring and developing franchisees and subordinatesImproving overall operationsFranchisee and Staff performance managementLocal Area MarketingKey Achievements: • Turn company owned store sales from performing 10% below franchise stores to 2% over, a 12% improvement in 3 months• Reduced customer complaints from 12 averages per month to 3 averages per month.• Made stores more compliant in Work cover & health dept requirements as this was a major area of opportunity• Increased staff morale and reduced resignations from 10 averages per month to only 1.5 averages• Streamlined in store paperwork saving approx 5 hours of admin per week for store managers• Implement national mystery shopper program• Implementing a customer service program• Implementing a operations review system• Built strong and respectful franchise relationships. They love the direction I was leading the improved operations in and realised the long term benefit to their businesses• Improved profit through improving rostering efficiency

I worked my way from the ground up at McDonald's originally starting as a Kitchen Hand, Crew Trainer, Crew Chief, Second Assistant, First Assistant, Store Manager and the last 8 years in Middle Management as an Area Supervisor.Working for one of the World's well known brands and Franchises was an amazing learning experience in seeing both the day-to-day and strategic side of McDonald's. It gave me some great experiences and set me up well for my business WILD FX to come.Principally accountable for the operations of the 6 restaurants including:P&L, Quality Assurance Sales Building, Implementing Change Management Policies and Procedures, Business Results, Coaching and staff development (all aspects), Recruitment (all aspects including candidate selection processes and remuneration negotiation), Staffing levels, Budget forecasts, Local Area marketing, Handled Customer Complaints escalated to head office, Conducting Safety Audits, Employee Relations, Risk Management, OH&S, Project / Site management of Store Refurbishments, Preventative Maintenance of equipment & property, Contractor management, Vendor management, Reviewed each Store Manager’s performance, Conducted announced and unannounced compliance and quality assurance checks, Ensured stores complied with McDonald’s merchandising guidelines.Key Achievements:• Became the Consultant with the largest number of staff promoted to higher positions• Outstanding Performer (1 week Holiday in Surfers Paradise) July 2007• Winner for the fastest D-Thru stores (4, each store) in area competition, June 2007• 1St Quarter Mystery Shopper Leader board – Leader March 2007• Profit Award Feb 2006• Outstanding Achievement Award (leadership in all areas of people development) Dec 2005• Outstanding Achievement Award (people Development/Profit) July 2004• People Development Award Dec 2003

Business Operations manager of company owned restaurants.Concord: 5 managers and 45 crew sales $2.2 million p.a.Fivedock: 7 managers and 70 crew sales $3.5 million p.a.Auburn: 11 managers and 120 crew sales $6.5 million p.a.Other responsibilities included: Store Sales and Profit resultsImplementation of Change Management Policies and ProceduresCoaching and Staff Development (all aspects)Recruitment (all aspects including candidate selection processes and remuneration negotiation)OH&SStaffing levelsBudget ForecastsShift managementPreventative Maintenance of equipment & propertyContractor ManagementStaff RosteringFood Cost SystemsStock ControlShrinkageBalance P&L on a monthly basisLocal Store MarketingComplaint HandlingCustomer LiaisonEmployee RelationsRisk ManagementProject / Site management of Store RefurbishmentsEnsured the store’s presentation complied with McDonald’s merchandising guidelines.Key Achievements:• Most Improved Store Award (Auburn) Dec 2001• Outstanding Drive Thru (Fivedock) Dec 2000• Outstanding Store Manager (Recipient of the Olympic Closing Ceremony award) 2000• Outstanding Store Manager (Fivedock) Dec 1999• Outstanding Systems Award (Concord) Dec 1998• Outstanding Store Award (Concord) Dec 1998

Member of restaurant leadership team responsible for shift management of up to 45 crew members, and:Assist store manager to achieve sales and profit targetsAssist store manager in Iimplementing Change Management Policies and ProceduresCustomer Service and LiaisonComplaint handlingCash handlingBankingAccountable for Quality, Service and Cleanliness standards on shiftPerformed equipment calibrationsPerformed preventative maintenance tasksPerformed merchandising tasks.Key Achievements:• Outstanding Assistant Manager (Hurlstone Park) Dec 1997• Most Effective Talk Award (Dale Carnegie Course) August 1997• Outstanding Assistant Manager (Concord, Franchise store) Dec 1995• Outstanding Assistant Manager (Burwood, Franchise store) Dec 1994• Outstanding Assistant Manager (Burwood, Franchise store) weekend away recipient-Terrigal August 1993

Responsible to the shift manager to assist in the smooth operation of both people and equipment and:Assist management team in the development of crew members and crew trainersAs well as orientation and maintenance of training system including evaluations and record keepingMaintain high standards of quality service and cleanlinessKey Achievements:• Crew Person of the month March 1991• Crew Person of the year Dec 1990• Outstanding Back area Crew Person of the year Dec 1989• Crew person of the quarter (1st Qtr) March 1989• Best Back Crewperson of the year Dec 1988• Crew person of the quarter (3rd Qtr) Sept 1988• Crew person of the quarter (1st Qtr) March 1988• Crew Person of the month January 1988• Rookie of the Quarter (4th Qtr) Dec 1987• Rookie of the Month Oct 1987

This was a period in my life when I found myself as a true leader and commenced this hobby business and ran it on a day off fortnightly. I would work with small business owners and in a similar way that I would manage my restaurant managers I would manage small business owners in directing them on how to run their business more efficiently.

Responsible for ensuring customers in the gaming lounge are catered for in a professional manner and writing up winning payouts, serving food & beverages, changing cash trays for the poker machines, mixing and serving beverages at the bar.Key Achievements:• Outstanding Employee of the month June 1995• Consistently having the fastest client reaction time as measured by the timing system (buzzer)