Our mission is to improve the quality of life for low-income individuals by promoting affordable water and wastewater facilities, community development, environmental health, and economic self-sufficiency. We provide project management and technical assistance to rural community officials and small system operators with respect to the implementation of water and wastewater improvement projects and Safe Drinking Water Act compliance.

Stayed on when MAPICS was acquired by Infor.Managed training department for customers and employees on ERP software systems. Devised and executed strategies. Oversaw project initiatives and a budget of $700K. Developed business, supervised staff, and retained customers. Acted as the primary POC for customers with training issues, analyzing needs and determining solutions. Served as the department representative in all new product and new release/upgrade lifecycle meetings. Expanded… Show more Stayed on when MAPICS was acquired by Infor.Managed training department for customers and employees on ERP software systems. Devised and executed strategies. Oversaw project initiatives and a budget of $700K. Developed business, supervised staff, and retained customers. Acted as the primary POC for customers with training issues, analyzing needs and determining solutions. Served as the department representative in all new product and new release/upgrade lifecycle meetings. Expanded product offering to include a learning management system (LMS) and then developed and sold a customized LMS. Collaborated to offer system in various languages. Show less

Acted as the primary POC for customers with training issues, analyzing needs and determining solutions. Developed business, supervised staff, and retained customers. Served as the department representative in all new product and new release/upgrade lifecycle meetings.