Allan Phillips Email & Phone Number

Australia

Distributor/Reseller for High-End Video Intercom and Access Control Products- Leadership & Operations: Directed the overall operations of DoorBird Australia, managing the distribution and resale of premium German-made video intercom and access control systems.- Business Development: Spearheaded growth strategies, expanding market reach and establishing the brand as a key player in the high-end security and access control market.- Partnership Management: Built and maintained strong relationships with DoorBird’s German manufacturing partners, ensuring seamless communication and product availability.- Sales & Marketing: Developed and executed targeted sales and marketing initiatives, resulting in significant revenue growth and enhanced brand visibility in Australia.- Customer Relations: Provided top-tier support to clients, ensuring satisfaction with DoorBird’s products and fostering long-term business relationships.- Strategic Planning: Led strategic planning efforts to align business goals with market trends, ensuring sustainable growth and market competitiveness.www.doorbirdintercom.com.au

Morningside, Queensland

Within this role, I direct team of 13 members in steering the company's technical and engineering business direction, including the development and implementation of solutions and standards. During my time, I manage the technical solution and preparation of all Digital Signage Equipment and software. Key Assignments & Achievements:* Established National Field Service Team of AV Technicians:* Achieved superior technical support across VIC, QLD, and NSW by launching new national team of AV Technicians.* Development of Procurement and Inventory Manager Role:* Increased task transparency and efficiency by establishing clear role functions and integrating Jira for task management.* Design and Commissioning of Technology Infrastructure for New Office:* Developed and implemented advanced meeting rooms, digital signage, IP intercoms, and AV solutions.* Introduced and Developed Jira projects, boards, automations, and workflows:* Facilitated data-driven decision-making by leveraging Jira's advanced features to monitor progress, identify bottlenecks, and optimise workflows.* Created and led a new team, 'Systems':* Established and led the 'Systems' team to ensure systematic staging of equipment for site deployments, technical project delivery, and efficient warehouse and inventory management.* Implementation and Rollout of new HR software platform:* Enhanced HR processes and organisational efficiency by implementing and rolling out a new HR software platform.* Championed new Business Management Software system across the entire business (Simpro):* Improved system accuracy, efficiency, and overall performance through two years of refinement and optimisation.

As a part of this role, I lead a team of 8 in the design, engineering, programming, installation, and support of both residential AV and Smart Home systems, as well as Commercial AV and Digital Signage systems. Moreover, I manage cross-functional collaboration to deliver customised, innovative solutions tailored to client specifications. Provide technical leadership and training to enhance team expertise in cutting-edge AV technologies.Key Assignments & Achievements:* Drove continuous improvement in processes, enhancing team efficiency and project outcomes.* Ensured seamless integration / optimal performance by leading project management from concept through final implementation.* Maintained high levels of customer satisfaction and system reliability by ensuring adherence to industry standards and best practices.

Tingalpa

Itil 4 Foundation, It Service Management

Music Sonology, Music Technology

Education record