Glenn Phillips Email & Phone Number

Pune, Maharashtra, India

Pune, Maharashtra

Pune

Product: Carbonite VM Backup Server (CVM)Carbonite VM Backup Server is a Backup and Replication product. It supports backup and restores of virtual machines running on VMWare 6.5,6.7 and Hyper-V 2012R2,2016 Server. It also offered replication of the backup data to an offsite server or cloud. It offered the capability to perform onsite and offsite quick VM recovery, disk-level restores, etc.Role:UI design discussions, Test case writing, and review for planned features and… Show more Product: Carbonite VM Backup Server (CVM)Carbonite VM Backup Server is a Backup and Replication product. It supports backup and restores of virtual machines running on VMWare 6.5,6.7 and Hyper-V 2012R2,2016 Server. It also offered replication of the backup data to an offsite server or cloud. It offered the capability to perform onsite and offsite quick VM recovery, disk-level restores, etc.Role:UI design discussions, Test case writing, and review for planned features and defects.A major role in the daily sanity testing and Customer escalationsA major role in contributing to functional & regression testing.Part of the escalations team to reproduce customer issues and Patch verification.Product: -- Carbonite Safe Server Backup (CSSB)Environment: Windows server 2012/2016/19, CSSB is a stand-alone product to perform backup and restore of Windows File System, Microsoft SQL Server, Microsoft Exchange databases & mailboxes, Microsoft Share Point and Image (Bare metal backup and recovery). It offers a solution to preserve data on the cloud.Role:• Manual testing of REST API.• Role in UI Design discussions, Test case writing, and review for planned features and defects.• Major role in the daily sanity testing and Customer escalations• Major role in contributing to functional & regression testing.• Part of the escalations team to reproduce customer issues and Patch verification.Product: Amanda Enterprise Edition Backup (AE)• Amanda Enterprise is a product that performs backup and restores of Windows/Solaris/Linux File Systems, Microsoft SQL Server, Microsoft Exchange databases & mailboxes, Microsoft Share Point and MySQL. It offers a solution to preserve data on the cloud. Show less

Pune, Maharashtra

•Working for the NetBackup Catalog Manipulation team which deals with the Catalog movement from windows to UNIX and vice versa.•Migration of catalogs from UNIX servers to NetBackup 5220 appliances.•Assisting Symantec partners in creating assessment and design documents for NetBackup 7.5 and NetBackup 7.0 •Also was involved in NetBackup training for vendors and Symantec Employees.

Pune, Maharashtra

•Functioning as NetBackup Consultant/Team Lead, for Global Backup Engineering Team which is part of Integration Engineering Tower•Responsible for keeping presentation material (PowerPoint, Rolling Demos, Interactive demos) looking, fresh and technically up to date•Work with Product Management to provide feedback on issues with current products and provide input around new products•Develop new business opportunities and interface with the product management, professional services… Show more •Functioning as NetBackup Consultant/Team Lead, for Global Backup Engineering Team which is part of Integration Engineering Tower•Responsible for keeping presentation material (PowerPoint, Rolling Demos, Interactive demos) looking, fresh and technically up to date•Work with Product Management to provide feedback on issues with current products and provide input around new products•Develop new business opportunities and interface with the product management, professional services, support, and development organizations•Implement new ways of working, improve internal processes•Reviewing the complete backup Infrastructure. Analysis if all the H/W resources are utilized to the fullest. Plan and advising on new H / W Infra for backup Infra to higher management to meet the backup SLA.•Rendering Technical Consultation on NBU features like NDMP and FT client backups, SAN Media Server Backups, along with proper assessment technical documentation•Analyzing and Deploying best suited backup solution using the Symantec’s in house Backup Products ranging from Backup Exec to NetBackup Enterprise to NetBackup PureDisk.Recent Projects1. Designed and implemented BE 2010 R2 for a client onsite in NZ(Auckland)using deduplication technology.2. Upgrading Existing Backup Exec/NetBackup environment to the latest versionunder EOOC (Eat our own cooking).3. Addition of 50 LTO4 Drives and power supplies on 2 SL8500 to meet backup needs.4. NetBackup Puredisk – Deployed 10 major sites in the US, EMEA backing over 100 TB of data every day. Deployment for over 30 sites underway using SAN, NAS Storage.5. NetBackup version upgrade to 7.0 for all Major Master Servers spread across the globe under the First Availability program. Show less

Pune

Technically leading and mentoring the team of 15 NetBackup Engineers.• Escalation point for Business-critical cases.• Part of panel Conducting Interviews for the Hiring Process.• Providing consulting to VERITAS clients on Disaster Recovery procedures and plans

(Belapur)Navi Mumbai, Maharashtra

• Provide voice-based customer-centric technical support for MSN InternetSubscribers based in the US.•Give presentations on top issues related to connectivity and provide data and solutions related to the same.

Bcom, Economics

Education record