Josh Phillips Email and Phone Number
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15+ years of product leadership experience. Microsoft, Sosh, Postmates, Nextdoor, and Pinterest. Decent human.
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Director Of Product ManagementInstagramLos Angeles, Ca, Us -
Chief Product OfficerSlickdeals Oct 2023 - PresentSan Mateo, Ca, Us -
MemberSkip Community Oct 2023 - PresentThe Skip community is an exclusive network that connects current, aspiring, and former heads of product across the technology landscape. This invitation-only group fosters career advancement for its members by cultivating and disseminating best practices on leading product functions, forging successful partnerships with organizational leaders, structuring product organizations, hiring and scaling product teams, and expanding product portfolios. Moreover, the trust instilled within the community empowers individuals to openly discuss and resolve the most intricate career challenges faced by product leaders.Collectively, members boast hundreds of years of product leadership experience spanning cutting-edge industries such as artificial intelligence, blockchain, cybersecurity, financial technology, e-commerce, healthcare technology, and renewable energy. They are among the most accomplished and influential executives in their respective fields. -
Director Of Product Management, ShoppersPinterest Jan 2023 - Oct 2023San Francisco, California, Us -
Head Of Shopping Product (Interim)Pinterest Jan 2022 - Jan 2023San Francisco, California, Us -
Head Of Merchant Experience ProductPinterest Jul 2020 - Jan 2022San Francisco, California, Us -
Head Of Business & Creator Growth ProductPinterest Nov 2018 - Jul 2020San Francisco, California, Us -
Product Lead, MonetizationNextdoor Apr 2018 - Sep 2018San Francisco, California, UsOwned both the member and industry experiences for Real Estate, Nextdoor's second largest revenue line. - Grew member engagement (real estate WAU) by 33%.- Grew MRR from real estate agents and brokers by 42%. - Responsible for building out data partnerships to serve members accurate real estate listings.- Helped discover scalable acquisition channels for paying agents through our freemium product, broker partnerships, as well as email and paid marketing. -
Chief Of Staff To The CeoPostmates Jan 2017 - Jan 2018San Francisco, California, UsWorked with the executive team on strategy, prioritization/planning, hiring, organizational excellence, special initiatives, and strategic partnerships. - Built out reporting and processes to root cause and address bad customer experiences, substantially improving core KPIs.- Ran company's quarterly OKR/planning process. - Improved communication and alignment on priorities throughout the organization. - Optimized and improved Trust & Safety operations, built Trust & Safety processes for Mexico City.- Built out a high-performance recruiting team and recruiting processes.- Led the search for key executive hires.- Worked closely with Postmates X (robotics and AI) to integrate their work into the product teams. - Built Postmates' social impact arm (Civic Labs), responsible for philanthropy, volunteerism, and applying Postmates' resources to climate action, local merchant prosperity, independent workforce advocacy, and food security. -
Senior Director, Product ManagementPostmates Nov 2015 - Jan 2018San Francisco, California, UsLead Product Management for the Fleet Experience, Customer Service, and Internal Tools teams. - Grew Postmates fleet by improving signup conversion.- Increased efficiency of Postmates fleet by optimizing the online experience and fleet support flows.- Increased efficiency of fleet through dispatch optimizations and workflow UX improvements.- Substantially reduced variable costs and improved customer satisfaction by completely rebuilding the customer service experience and operations. Optimized and automated the workflow.- Created reporting, processes, and tooling that informed product teams of customer service issues and the cost/impact to the company. -
Head Of ProductSosh May 2013 - Nov 2015San Francisco, Ca, UsBuilt and led the Product Team. - Built a local marketplace that connected consumers with their city's best local experiences.- Defined the companies vision, goals, and roadmaps.- Recruited and managed a high-performance team of product managers, designers, metrics analysts, and testers.- Scaled Sosh's editorial product from two markets to five. Launched the Sosh marketplace in San Francisco and New York, generating millions of dollars in GMV. Tripled a merchant's ticket sales, on average.- Sosh's marketplace attracted world-class local merchants including 9 Michelin star restaurants, 7 Michelin Big Gourmand winners and 5 James Beard Award Winners.- Grew the Sosh user base 470%. Strong penetration in core markets (1 in 3 adults in San Francisco).- Raised over $15M in venture capital from: Khosla Ventures, Battery Ventures, Sequoia Capital, Keith Rabois, Mike Kreiger, and Don Graham.- Successfully exited via an acquisition by Postmates. -
Senior Program ManagerMicrosoft Apr 2007 - Apr 2013Redmond, Washington, UsDefined product for the Parallel Computing Platform, Zune, and Windows Phone.- Shipped thread-safe data structures, synchronization primitives, an experimental message-passing language (Axum), and developer tools in Visual Studio 2010 and .NET 4.- Shipped the Windows Phone music experience.- Shipped Window Phone’s start screen/live tile experience—a central feature to Windows Phone’s brand/marketing.- Managed partnerships with OEMs, the Windows and Xbox teams, and experimental hardware teams. -
CtoSeattle Information Systems Dec 2004 - Feb 2010- Designed and built the first iteration of a kiosk that collected patient reported outcomes and generated a single, one-page report that charted the patient’s progress over the course of treatment.- Managed pilots with the Seattle Cancer Care Alliance and the Oregon Health & Science University. - Managed a remote development team in India responsible for iterating on the product.
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Undergraduate Research AssistantUniversity Of Washington Oct 2006 - Feb 2007Seattle, Wa, Us- Improved the performance of Agent Teamworks's I/O subsystem, an NSF-funded grid computingmiddleware platform written in Java. - Learned Japanese.
Josh Phillips Skills
Josh Phillips Education Details
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University Of WashingtonComputer Science
Frequently Asked Questions about Josh Phillips
What company does Josh Phillips work for?
Josh Phillips works for Instagram
What is Josh Phillips's role at the current company?
Josh Phillips's current role is Director of Product Management.
What is Josh Phillips's email address?
Josh Phillips's email address is jo****@****tes.com
What is Josh Phillips's direct phone number?
Josh Phillips's direct phone number is +120699*****
What schools did Josh Phillips attend?
Josh Phillips attended University Of Washington.
What are some of Josh Phillips's interests?
Josh Phillips has interest in User Interfaces, Dogs (Pets), Business, Windows Phone, Web Design, Volunteering, Education, Environment, Science And Technology, Human Rights.
What skills is Josh Phillips known for?
Josh Phillips has skills like Mobile Devices, User Experience, Product Management, Start Ups, Software Development, Software Project Management, Software Design, Project Management, Technical Leadership, User Experience Design, Program Management, Visual Studio.
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