AeroLeads people directory · profile
Kevin D. Phillips Email & Phone Number
Vice President Customer Care
at
Neumo
1 work email found
@mspark.com
2 phones found area 404
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Who is Kevin D. Phillips? Overview
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Quick answer
Kevin D. Phillips is listed as Vice President Customer Care at Neumo, based in Birmingham, Alabama, United States. AeroLeads shows a work email signal at mspark.com, phone signal with area code 404, and a matched LinkedIn profile for Kevin D. Phillips.
Kevin D. Phillips previously worked as Vice President - Customer Experience & Creative Operations at Mspark and Founder & Chief Evangelist at Build Them Up®. Kevin D. Phillips holds Mba from University Of Alabama At Birmingham.
Company email context
Email format at Neumo
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{first_initial}{last}@mspark.com
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Profile bio
About Kevin D. Phillips
When leaders attend business school, they learn the established aspects of business – strategy, marketing, budgets. They spend months buried in case studies of process and market analysis. The one thing they are not taught? How to lead others. How to tap the potential of a team by earning trust, building confidence, influencing growth, and challenging fears. The people aspects of leadership can be as daunting as a Rubik’s cube and leaders often avoid them.I know. As an executive, I’ve watched teams engineer processes, implement technology, and launch transformations without ever considering how to address the people at their table first. Those people are the organization’s greatest competitive advantage. I teach leaders to achieve results by building up the people who create those results. We are so often focused on achievements that our techniques run counter to our hearts. You can’t lead without your heart. Here’s the truth: People are always the root of success – not machines, not processes. As a leader, I use this philosophy to deliver better customer engagement through better employee engagement. Every day, I coach my team to invest beyond the “hard” aspects of process and technology and invest in their teams and customers. I know that people will fuel our success and build the loyalty every company wants from their customers. Never underestimate what your team can do when you tap their potential. It’s why I founded Build Them Up®.If you have a learning mindset and believe building up your team will improve your organization’s performance, you should call me. Contact me today at 404.334.3720 or Kevin@TheKDPgroup.com. Visit KevinPhillips.com.Leadership | Internet of Things (IoT) | Mobility | Customer Satisfaction | Strategy | Change | Sales & Service Operations | Contact, Call, & Chat Center | Digital | Channel Marketing
Listed skills include Telecommunications, Leadership, Program Management, Vendor Management, and 46 others.
Current workplace
Kevin D. Phillips's current company
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12 roles · 24 years
Kevin D. Phillips work experience
A career timeline built from the work history available for this profile.
Vice President - Customer Experience & Creative Operations
CurrentLead cross-functional teams that execute several thousand advertising campaigns monthly. After planning those campaigns with the customer and sales executive, we manage implementation with the discipline required to ensure results. Our award-winning artists design ads to drive action. Then, we coordinate with our Facilities team and partners to launch.
Aug 2020 - Present
Founder & Chief Evangelist
Current
Build Them Up®
Whether you are an executive, parent, coach, teacher, or minister, there is no more important responsibility of a leader than to engage those you lead, unleash their potential, and develop the leaders around you -- in other words, build them up.Far too often, people grow up lacking confidence. This low self-esteem can manifest itself in unhealthy.
May 2019 - Present
Ceo & Managing Partner
CurrentORGANIZATION PERFORMANCE:Management Consultant | Business Advisor | Leader for HireAssessment, Strategy, Planning, and Execution for businesses and non-profit organizations across several specialties: Strategy- Customer Experience- Digital Experience- Scalability for Start-ups & Emerging Technology- Business/IT AlignmentOperations & Performance.
2018 - Present
~8 yrs 4 mos
Executive Coach, Teacher, Trainer, & Speaker - Leadership Development
Current
The John Maxwell Company
As a John Maxwell Certified Coach, Teacher, Trainer and Speaker, I offer workshops, seminars, keynote speaking, and coaching, aiding personal and professional growth through study and practical application of John’s proven leadership methods. Working together, I will move you, your team, or organization in the desired direction to reach your goals.Do you.
2018 - Present
~8 yrs 4 mos
Partner & Consultant
Kevin Phillips is an accomplished consultant who solves complex problems, deepens customer loyalty, scales start-up operations and emerging technology, turns around poor-performing organizations, and improves profitability.For over 25 years, Kevin led marketing, sales, service, product, and operations organizations. This broad executive experience yields.
2018 - Aug 2020
Executive - Internet Of Things (Iot), Channel Marketing & Sales Operations (Formerly)
Led strategic plans and tactical projects to scale consumer channel sales and service for emerging line of business (IoT), including Connected Cars and several connected products like Polaris eBike, Tumi Global Locator. Developed solutions to improve customer experience (CX/UX digital design), self-service, account security, acquisition, and retention..
Feb 2015 - Jan 2018
Chair - Board Of Directors
Beacon of Hope, a non-profit corporation created for the purpose of social transformation, strengthens families and communities through education, family support, and empowerment, community development, and advocacy in the Old Fourth Ward and surrounding Atlanta communities. BoH's vision is for strong, safe, healthy, and economically-viable communities.
Apr 2015 - 2018
Executive - Mobility Customer Service & Sales Operations
Recruited to transform customer support for emerging technology shift. Led research, process, tool, and project management organization to improve customer satisfaction consistent with brand; Supporting over 22k representatives and 10m calls and chats per month. Designed CX/UX using customer journey maps, research, focus groups, and usability testing..
2010 - 2015
~5 yrs
Executive - Mobility Customer Sales Operations
Overcame significant challenges to turnaround troubled project introducing sales of strategic U-verse/DSL products by service reps. Drove culture change (sales as extension of service), exceeding sales targets.
2009 - 2010
~1 yr
Executive - Retail Markets Technology & Sales Operations
Led turnaround, created customer focus, improved client relationships, brought aged infrastructure up-to-date, and delivered critically-needed applications. Led call center restoration after both hurricanes Katrina and Rita disabled three call centers. Received Presidential award for leadership. Twice recognized for outstanding contribution with Pinnacle.
2004 - 2009
~5 yrs
Executive - Broadband Call Center
Bellsouth
Recruited to lead turnaround of poor-performing call centers while tripling size, scaling BellSouth’s most strategic product and internal start-up, with end-to-end responsibility for force modeling, call flow design, training, and financial management. Improved customer satisfaction & quality scores. Improved employee satisfaction; Reduced absenteeism.
2002 - 2004
~2 yrs
6 education records
Kevin D. Phillips education
Mba
University Of Alabama At Birmingham
Bachelor Of Science - Bs, Computer Science
Samford University
Master Certificate, Project Management
The George Washington University
Information Technology Management Program
Georgia Institute Of Technology
Technology Transformation; Internet Platform & Network Security
At&T University
Leading With Distinction, Annual Leadership Conference
At&T University
FAQ
Frequently asked questions about Kevin D. Phillips
Quick answers generated from the profile data available on this page.
What company does Kevin D. Phillips work for?
Kevin D. Phillips works for Neumo.
What is Kevin D. Phillips's role at Neumo?
Kevin D. Phillips is listed as Vice President Customer Care at Neumo.
What is Kevin D. Phillips's email address?
AeroLeads has found 1 work email signal at @mspark.com for Kevin D. Phillips at Neumo.
What is Kevin D. Phillips's phone number?
AeroLeads has found 2 phone signal(s) with area code 404 for Kevin D. Phillips at Neumo.
Where is Kevin D. Phillips based?
Kevin D. Phillips is based in Birmingham, Alabama, United States while working with Neumo.
What companies has Kevin D. Phillips worked for?
Kevin D. Phillips has worked for Neumo, Mspark, Build Them Up®, The Kdp Group, and The John Maxwell Company.
How can I contact Kevin D. Phillips?
You can use AeroLeads to view verified contact signals for Kevin D. Phillips at Neumo, including work email, phone, and LinkedIn data when available.
What schools did Kevin D. Phillips attend?
Kevin D. Phillips holds Mba from University Of Alabama At Birmingham.
What skills is Kevin D. Phillips known for?
Kevin D. Phillips is listed with skills including Telecommunications, Leadership, Program Management, Vendor Management, Cross Functional Team Leadership, Talent Management, Customer Experience, and Scalability.
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