Phillip Long Email & Phone Number

Palo Alto, California, US

Palo Alto, California, US

- Meet weekly with key internal stakeholders to proactively identify risks and opportunities.- Responsible for both GRR and NRR of complete Channel business, including daily, weekly and monthly forecasting.- Provide coaching and guidance to Team Leads and CSMs via team meeting, 1:1's, quarterly skip levels and annual reviews.- Work cross functionally with.

Palo Alto, California, US

- Lead, train and level up assigned team members based on defined KPIs.- Responsible for retention and growth of some of our largest channel partners representing $2+ million in revenue; track and forecast upsell/downsell ACV; renew largest channel partners while working closely with sales, product, engineering, and leadership.- Advocate on behalf of.

Palo Alto, California, US

- Build and maintain trust with channel partners; identify and establish growth minded relationship with key stakeholders; troubleshoot and escalate technical issues when necessary.- Identify and close upsell opportunities with cross functional teams to provide product stickiness for channel partners.- Lead various initiatives focused on providing a.

- Manage a team of employees by hiring and training new staff; conducting employee reviews and setting year long goals; coach, guide and create performance improvement plans when necessary. - Analyze internal systems and products with the purpose of streamlining and improving processes for more effective employee workflows and time management. - Conduct.

- Primary contact and marketing consultant for over 90 advanced clients. Established client strategy, evaluated KPIs and reported directly to client.- Responsible for client success and acted as customer advocate to work for the client, not ITC. Work with all levels of clients, from administrators to C level team members.- Increased client retention by.

US

Member of the managerial staff that performs all essential functions to run the storeEssential functions include: filling product, strategy implementation and creation, managing employees, and helping customers.Organization and time-management skills have grown and developed

Mckinney, TX, US

Coordinated publicity for the Student Life Office; produced publications and promotional items fromdesign to finished product, including graphics, editing and developing print specifications.Layout and coordinated publication of Student Life brochures, documents and office generated forms.Assisted with the supervision of the home campus Student Life Office.

Member of the editorial team that created, managed, and published on the FC Dallas family of sitesUpdated and edited page layouts on FCDallas.comCreated and updated bi-weekly features, created new content, fact-checked, and published on FCDallas.comContributed to new brand awareness and marketing strategies with the implementation of QR CodesResearched.

Assisted three Sports Information Directors in daily tasksUpdated and managed the official UTAMAVS.com website creating the highest page views in site historyConducted game time operations: PA, running stats, game presentationWrote pre-game, post-game, and feature stories Updated and managed official Twitter and Facebook pages (launched 2008)Created.

Researched and studied product to be able to effectively make suggestions for customersEvaluated needs of customers to match them with the best productBuilt rapport with customers to become primary contactPerformed other essential duties as needed

Interdisciplinary Studies, Management, Communication, Kinesiology

Business Administration And Management, General