Tasha Hogan Email & Phone Number

Columbia, Missouri, United States

Columbia MO

Train incoming Customer Service Representatives on company quality guidelines and procedures Perform continual and refresher training for current CSRs Assist Level 1 and 2 CSRs to resolve Customer issues using established quality guidelines and procedures to provide the highest level of Customer SatisfactionSubmit UPS Claims/Call Tags/InterceptsReport.

Mexico, Missouri

• Drive forklifts in a warehouse setting (Turret Truck, Dock Stocker, Electric Pallet Jack, Reach Truck, Toyota Forklift)
• Pull Customer and Retail store orders
• Pack and Ship Customer and Retail store orders
• Use RF gun system
• Check and Report on basic Safety of Equipment Daily
• Work in a team setting to receive incoming merchandise

Mexico, Missouri

• Drive forklifts in a warehouse setting (Turret Truck, Dock Stocker, Electric Pallet Jack, Reach Truck, Gopher)
• Pull Customer and Retail store orders
• Pack and Ship Customer and Retail store orders.
• Use RF gun system
• Check and Report on basic Safety of Equipment Daily
• Work within a team setting to locate merchandise within the warehouse

Mexico, Missouri

• Take, prepare and deliver customer orders in a polite and professional manner
• Supervise up to 10 shift employees at a time
• Count and make shift deposits
• Prepare end of shift paperwork.
• Prepare Employee’s starting money banks
• Handle customer complaints in a polite and professional manner