Troy Phillips

Troy Phillips Email and Phone Number

Senior Program Manager - Global Fleet Innovation @ Amazon
Troy Phillips's Location
Queen Creek, Arizona, United States, United States
Troy Phillips's Contact Details

Troy Phillips work email

Troy Phillips personal email

About Troy Phillips

Dynamic Retail Executive with over 25 years of corporate and field experience in markets across the U.S. and Canada. Strategic and transformational servant leader noted for building high-performance teams that embrace change, drive sales, maximize profit and deliver excellent customer service in competitive environments. Naturally analytical, skilled at creating and implementing global customer-centric system enhancements and process improvements. Outstanding collaborative skills, uniquely talented in identifying new revenue streams through partnerships with vendors and community stakeholders.

Troy Phillips's Current Company Details
Amazon

Amazon

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Senior Program Manager - Global Fleet Innovation
Troy Phillips Work Experience Details
  • Amazon
    Senior Program Manager - Global Fleet Innovation & Training
    Amazon Feb 2022 - Present
    Seattle, Wa, Us
  • Amazon
    Senior Technology Integration Manager For Specialty Retail Stores
    Amazon May 2020 - Feb 2022
    Seattle, Wa, Us
  • Amazon
    Senior Talent Supply Chain Manager
    Amazon Mar 2019 - May 2020
    Seattle, Wa, Us
  • Toys
    Regional Executive Director - Toys "R" Us/Babies "R" Us
    Toys"R"Us Aug 2016 - Jun 2018
    Parsippany, New Jersey, Us
    Regional Director for the Northwest Region supporting 6 District Managers with full staffing, customer service, and P&L responsibility for over 80 Babies "R" Us and Toys "R" Us stores. Covered 7 states with an annual sales volume over $520 million driven by a committed team of over 5,400 people.
  • Toys
    Regional Executive Director - Toys "R" Us/Babies "R" Us
    Toys"R"Us May 2014 - Aug 2016
    Parsippany, New Jersey, Us
    Regional Director for the high-profile Northeast Region supporting 6 District Managers with full staffing, customer service, and P&L responsibility for over 50 Babies "R" Us and Toys "R" Us stores (which included flagship and #1 volume store in the country). Covered 10 states with an annual sales volume over $400 million driven by a committed team of over 2500 people.
  • Toys
    National Director Of Operations - Toys "R" Us/Babies "R" Us
    Toys"R"Us Jan 2014 - May 2014
    Parsippany, New Jersey, Us
    Responsible for the Babies "R" Us store operations which included all standalone Babies "R" Us and integrated Toys "R" Us and Babies "R" Us locations across the country. Developed and launched a Babies "R" Us organizational and local marketing strategy.
  • Toys
    National Director Of Store Strategy - Toys "R" Us/Babies "R" Us
    Toys"R"Us Dec 2012 - Jan 2014
    Parsippany, New Jersey, Us
    Developed 12 innovative and profitable revenue streams through improved vendor relationships and business-to-business partnerships. Entrepreneurial role which resulted in first-to-market retail services and exponential traffic, sales, and profit improvement. Created paperless rental process and redesigned an assembly and delivery system. Worked cross-functionally to deliver augmented reality opportunities to customers in stores. Negotiated win-win contracts and delivered a significantly improved customer experience across the entire Babies "R" Us and Toys "R" Us organization (879 stores with over $8 billion in sales).
  • Toys
    District Manager - Toys "R" Us/Babies "R" Us
    Toys"R"Us Feb 2009 - Nov 2012
    Parsippany, New Jersey, Us
    Responsible for up to 15 stores and $80 million in annual sales volume in Minnesota, North and South Dakota, and Wisconsin. #1 district in Omnichannel sales performance in the country for 2010. Leader of an Omnichannel Process Improvement Task Force at the Store Support Center; reduced picking and packing time by over 20% and improved customer satisfaction by over 500 basis points.
  • Toys
    District Manager - Babies "R" Us
    Toys"R"Us Aug 2007 - Feb 2009
    Parsippany, New Jersey, Us
    Responsible for 10+ Babies "R" Us stores in the states of Minnesota, Wisconsin, North Dakota, South Dakota, and Nebraska. Recipient of National "Playing to Win" award in 2009 for record-breaking local marketing achievements. #1 district in sales variance to budget for 2008.
  • Toys
    Regional Training Manager - Babies "R" Us
    Toys"R"Us May 2006 - Aug 2007
    Parsippany, New Jersey, Us
    Supported 75+ stores across the Midwest Region; liaison between the Store Support Center and the field. Opened numerous new stores including integrated (side-by-side) Toys "R" Us/Babies "R" Us prototypes and created, tested, and rolled out new and modified processes and procedures. Developed training material and taught leadership skills to new and experienced leaders across the country.
  • Toys
    Store Manager - Babies "R" Us
    Toys"R"Us May 2000 - May 2006
    Parsippany, New Jersey, Us
  • Toys
    Assistant Manager - Babies "R" Us
    Toys"R"Us Oct 1999 - May 2000
    Parsippany, New Jersey, Us
  • Toys
    Assistant Store Director - Toys "R" Us
    Toys"R"Us Aug 1999 - Oct 1999
    Parsippany, New Jersey, Us
  • Toys
    Assistant Manager - Toys "R" Us
    Toys"R"Us Mar 1997 - Aug 1999
    Parsippany, New Jersey, Us
  • Swan Lake Market & Garden
    Assistant Garden Center Manager
    Swan Lake Market & Garden Mar 1994 - Aug 1995
    https://swanlakemarket.com/
  • Gary'S Vacuflo Inc
    Sales/Service/Installation Manager
    Gary'S Vacuflo Inc 1992 - 1993
    Portland, Oregon, Us
    Assisted with startup of this central vacuum business in 1989-1990 and held various roles thereafter to include Sales Manager 1992-1993 and Business Process Consultant in 1994.Worked with general contractors, subcontractors, and homeowners on new, existing, and commercial construction projects.
  • Reams/Backman Construction
    Commercial And Residential Carpenter
    Reams/Backman Construction 1990 - 1992
    New and existing commercial and residential projects.

Troy Phillips Skills

Retail Multi Unit Leadership Strategic Planning Inventory Management Driving Results Team Building Business Process Optimization Change Management Leadership P&l Management Business Strategy Customer Insights Big Box Leadership Development Operations Management Project Management Merchandising Cross Functional Team Leadership Customer Service Entrepreneurship Problem Solving Management Business Analysis Performance Management Financial Analysis Training Communication Customer Centric Solutions Executive Presentation Skills Specialty Retail Marketing And Sales Budget Process Loss Prevention Teamwork Building Business And Community Partnerships Profit Maximization Visual Merchandising Hiring Budget Management Microsoft Office Learning And Development Organizational Development Certified Human Resources And Leadership Trainer New Business Development Contract Negotiations Small Business Consulting Lean Six Sigma Workday/hris 4dx Trainer Agile Project Management Process Improvement Streamlining Operational Processes E Commerce Multi Channel Retail Business Process Improvement Business Development Marketing Inventory Control Store Management Sales Company Presentations Attention To Detail Strategy Customer Satisfaction Sales Management

Troy Phillips Education Details

  • Simpson University
    Simpson University
    Business Administration And Human Resource Management

Frequently Asked Questions about Troy Phillips

What company does Troy Phillips work for?

Troy Phillips works for Amazon

What is Troy Phillips's role at the current company?

Troy Phillips's current role is Senior Program Manager - Global Fleet Innovation.

What is Troy Phillips's email address?

Troy Phillips's email address is tr****@****ail.com

What schools did Troy Phillips attend?

Troy Phillips attended Simpson University.

What skills is Troy Phillips known for?

Troy Phillips has skills like Retail, Multi Unit Leadership, Strategic Planning, Inventory Management, Driving Results, Team Building, Business Process Optimization, Change Management, Leadership, P&l Management, Business Strategy, Customer Insights.

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