Troy Phillips work email
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Troy Phillips personal email
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Dynamic Retail Executive with over 25 years of corporate and field experience in markets across the U.S. and Canada. Strategic and transformational servant leader noted for building high-performance teams that embrace change, drive sales, maximize profit and deliver excellent customer service in competitive environments. Naturally analytical, skilled at creating and implementing global customer-centric system enhancements and process improvements. Outstanding collaborative skills, uniquely talented in identifying new revenue streams through partnerships with vendors and community stakeholders.
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Senior Program Manager - Global Fleet Innovation & TrainingAmazon Feb 2022 - PresentSeattle, Wa, Us -
Senior Technology Integration Manager For Specialty Retail StoresAmazon May 2020 - Feb 2022Seattle, Wa, Us -
Senior Talent Supply Chain ManagerAmazon Mar 2019 - May 2020Seattle, Wa, Us -
Regional Executive Director - Toys "R" Us/Babies "R" UsToys"R"Us Aug 2016 - Jun 2018Parsippany, New Jersey, UsRegional Director for the Northwest Region supporting 6 District Managers with full staffing, customer service, and P&L responsibility for over 80 Babies "R" Us and Toys "R" Us stores. Covered 7 states with an annual sales volume over $520 million driven by a committed team of over 5,400 people. -
Regional Executive Director - Toys "R" Us/Babies "R" UsToys"R"Us May 2014 - Aug 2016Parsippany, New Jersey, UsRegional Director for the high-profile Northeast Region supporting 6 District Managers with full staffing, customer service, and P&L responsibility for over 50 Babies "R" Us and Toys "R" Us stores (which included flagship and #1 volume store in the country). Covered 10 states with an annual sales volume over $400 million driven by a committed team of over 2500 people. -
National Director Of Operations - Toys "R" Us/Babies "R" UsToys"R"Us Jan 2014 - May 2014Parsippany, New Jersey, UsResponsible for the Babies "R" Us store operations which included all standalone Babies "R" Us and integrated Toys "R" Us and Babies "R" Us locations across the country. Developed and launched a Babies "R" Us organizational and local marketing strategy. -
National Director Of Store Strategy - Toys "R" Us/Babies "R" UsToys"R"Us Dec 2012 - Jan 2014Parsippany, New Jersey, UsDeveloped 12 innovative and profitable revenue streams through improved vendor relationships and business-to-business partnerships. Entrepreneurial role which resulted in first-to-market retail services and exponential traffic, sales, and profit improvement. Created paperless rental process and redesigned an assembly and delivery system. Worked cross-functionally to deliver augmented reality opportunities to customers in stores. Negotiated win-win contracts and delivered a significantly improved customer experience across the entire Babies "R" Us and Toys "R" Us organization (879 stores with over $8 billion in sales). -
District Manager - Toys "R" Us/Babies "R" UsToys"R"Us Feb 2009 - Nov 2012Parsippany, New Jersey, UsResponsible for up to 15 stores and $80 million in annual sales volume in Minnesota, North and South Dakota, and Wisconsin. #1 district in Omnichannel sales performance in the country for 2010. Leader of an Omnichannel Process Improvement Task Force at the Store Support Center; reduced picking and packing time by over 20% and improved customer satisfaction by over 500 basis points. -
District Manager - Babies "R" UsToys"R"Us Aug 2007 - Feb 2009Parsippany, New Jersey, UsResponsible for 10+ Babies "R" Us stores in the states of Minnesota, Wisconsin, North Dakota, South Dakota, and Nebraska. Recipient of National "Playing to Win" award in 2009 for record-breaking local marketing achievements. #1 district in sales variance to budget for 2008. -
Regional Training Manager - Babies "R" UsToys"R"Us May 2006 - Aug 2007Parsippany, New Jersey, UsSupported 75+ stores across the Midwest Region; liaison between the Store Support Center and the field. Opened numerous new stores including integrated (side-by-side) Toys "R" Us/Babies "R" Us prototypes and created, tested, and rolled out new and modified processes and procedures. Developed training material and taught leadership skills to new and experienced leaders across the country. -
Store Manager - Babies "R" UsToys"R"Us May 2000 - May 2006Parsippany, New Jersey, Us -
Assistant Manager - Babies "R" UsToys"R"Us Oct 1999 - May 2000Parsippany, New Jersey, Us -
Assistant Store Director - Toys "R" UsToys"R"Us Aug 1999 - Oct 1999Parsippany, New Jersey, Us -
Assistant Manager - Toys "R" UsToys"R"Us Mar 1997 - Aug 1999Parsippany, New Jersey, Us -
Assistant Garden Center ManagerSwan Lake Market & Garden Mar 1994 - Aug 1995https://swanlakemarket.com/
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Sales/Service/Installation ManagerGary'S Vacuflo Inc 1992 - 1993Portland, Oregon, UsAssisted with startup of this central vacuum business in 1989-1990 and held various roles thereafter to include Sales Manager 1992-1993 and Business Process Consultant in 1994.Worked with general contractors, subcontractors, and homeowners on new, existing, and commercial construction projects. -
Commercial And Residential CarpenterReams/Backman Construction 1990 - 1992New and existing commercial and residential projects.
Troy Phillips Skills
Troy Phillips Education Details
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Simpson UniversityBusiness Administration And Human Resource Management
Frequently Asked Questions about Troy Phillips
What company does Troy Phillips work for?
Troy Phillips works for Amazon
What is Troy Phillips's role at the current company?
Troy Phillips's current role is Senior Program Manager - Global Fleet Innovation.
What is Troy Phillips's email address?
Troy Phillips's email address is tr****@****ail.com
What schools did Troy Phillips attend?
Troy Phillips attended Simpson University.
What skills is Troy Phillips known for?
Troy Phillips has skills like Retail, Multi Unit Leadership, Strategic Planning, Inventory Management, Driving Results, Team Building, Business Process Optimization, Change Management, Leadership, P&l Management, Business Strategy, Customer Insights.
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