Peterice Rhodes Email & Phone Number

United States

United States

Perform daily member services such as assisting on the teller line, opening, and closing accounts, and account research and maintenance.• Greet and communicate with credit union members in a courteous, professional, and timely manner.• Proactively assist members in resolving questions and discrepancies.• Post member transactions, including transfers and loan payments.

United States

Responsible for illustrating exceptional customer service and focus on our patients and customers. Engaging with physicians/nurses to achieve a quality patient experience.• Greet and register patients at check in and facilitate patient flow.• Verify benefits, process payments, and coordinate medical records request.• Answer multi-line phone, respond to patient inquiries, and document patient interactions.

Kennesaw, Georgia

Serves as the primary contact for the initial administration of patient referral calls and communications regarding patient admission to the clinics (chronic and/or acute) and home programs.• Receives and processes calls and emails for patient admission into clinics and home programs. • Ensured all intake data for admissions requests were collected, completed, and communicated according to the established standard operating procedures and in compliance with all regulatory requirements.• Communicates with individual clinics as needed based on current admissions process and prompt scheduling of patients and forwards necessary documents and records to the appropriate receiving facilities in a timely manner.

Operated a cash drawer. Processed deposits, withdrawals and payments. Redeemed negotiable items. Opened and closed accounts. Referred company products. Worked as a team.

Followed up on daily and weekly reports containing unbilled or partially billed orders to remind customers of past due billing status.Successfully maintained current knowledge of all policies and procedures to function efficiently within multiple billing and pricing schedules.Filed and retained accurate records and documentation of customer interactions and transactions, inquiry details, complaints, and comments, including actions taken, if any.Ensured and achieved 30% profit margin on all assigned invoices

Techincal Certificate, Medical Front Office Asst.

Business Administration And Management, General