Phil M. Email & Phone Number

Torrance, California, United States

United States

Focusing in the area of engine and engine management systems. Major responsibility consists of analyzing warranty data; Interpreting many market trends, Claim/Sales ratios, Manufacturing Date Analysis, Time to Fail etc. this information assists in creating proper countermeasures for each case. Work closely with Japan to solve each case and assist in.

Torrance, California

Work closely with the Hybrid Model and System Engineers to investigate deeply rooted issues within our market segment. This consists of utilizing many different tools to identify market trends and failures for deeply rooted issues. Many other projects consist of parts projections, trend analysis, weibul analysis etc.

Torrance, California

Worked in the Techline Department within the Service Division of American Honda Motor Co., Inc. Dealership technicians have a last resort to help when they have exhausted all other means of solving a problem with our vehicles. Techline aids in walking techs through troubleshooting procedures for different systems of the vehicle.

Torrance, California

Conducted investigations and worked with the Engineering team on failure analysis of systems and parts of all models including Acura and Honda. This is essential to develop an understanding how these systems and parts work together within our demographics of the United States. Also conducted other special projects to evaluate many countermeasure.

Inspected all vehicles intended for Journalists throughout the country. These inspections were essential for accurate product representation through the pens of the journalists. Because those vehicles pass through a number of journalists, it's essential for every journalist to receive our product (Acura/Honda) as it was exactly intended for the consumer..

CBU (Complete Built Unit) engineer, responsible for current market issues revolving around the CR-V. Major responsibility consists of analyzing warranty data; Interpreting many market trends, Claim/Sales ratios, Manufacturing Date Analysis, Time to Fail etc. this information assists in creating proper countermeasures for each case. Work closely with Japan.

Responsible for editing/reviewing/correcting the Automatic Transmission section of service manuals translated from Japanese. Other duties include working closely with Service Technical Operations, Engineering, Warranty and TechLine, along with many other departments to create service bulletins. Developed the Accelerated Service choreography, Job Aids and.

Assisted customers with motorcycle customization, along with valuable service information. Worked closely with sales personnel for new bike sales customization and add-ons. Was involved with new-product ordering, coordinating special orders and providing clients with outstanding customer service.

Worked closely with C3P (CAD/CAM/CAE/PIM) on ESST (essential special service tools) uploading into Metaphase and Digital Serviceability using VisMockUp. Conducted research projects involving Water Leaks and Wind Noise for a Tech Time Plus Episode. Researched 6.0L issues for business cases.

Diagnosed engine performance problems, and electrical failures, and performed general maintenance. Communicated to customers all associated problems and repair costs. Experienced in heavy line work.

Bachelor’S Degree, Automotive Industry Management

Activities and Societies: Former Automotive Boosters Club President/Webmaster

Certificate, Automotive Technology