Phil Edwards Email & Phone Number

Bedfordshire

I'm a writer. I write; about most things but primarily screenplays, stage writing and short stories. I’m published.

Hertfordshire

I offer a professional, confidential and personal coaching service that will enable you to meet your goals; whatever they may be.Get in touch to find out more.Coaching works - it's enabled me to change careers - something I previously just merely dreamed about. Now I'm living the dream!

Having finished a six month contract with Telefonica O2, I'm now available for freelance contract work, short/fixed term contracts or a permanent role.So if your Intranet or social media platform needs some tendering, or TLC, then please get in touch.

Slough, United Kingdom

As part of O2 (part of the Telefonica family), I'm responsible for the internal digital channels including the Intranet and our social collaboration tool Yammer.One of the current challenges is to fully integrate Yammer into the intranet space (Sharepoint 2010) to ensure our employees have a seamless and excelllent experience, irrespective of which channel they choose to use to communicate.

London, United Kingdom

Supporting the roll out of newly introduced social business collaboration solution (Jive) globally across six separate agencies. Dealing with business stakeholders and manage the effective delivery of an on-line environment that fulfills users' and business needs and wants. Measuring success, analysing usage and implementing improvements.Manage an offshore development team using Agile delivery techniques.Be an ambassador and evangelist for social collaboration.

London, Uk

Responsible for a complete review of the intranet vision and strategy and implementing a new approach to governance, editorial leadership, rationalisation of systems and tools, overhaul of content production and improve the user experience.Initiated forthcoming major project to redevelop the Gateway homepage to meet best practice as used by bbc.co.uk. Implementing new social media technologies and rationalising legacy systems. Establishing contacts with internet teams to look to improve efficiencies between the internet and intranet estates.Implemented plans to revolutionise Gateway as a pan BBC tool. This includes restructuring all intranets, redesigning the information architecture, look and feel and consolidating/rationalising existing content. Working with technical experts to improve accessibility standards to meet W3C AA.Responsible for the day to day management of the Gateway central team; currently consisting of nine people. Rationalising 20 business unit intranet developers into a centralised team reporting to me.Involved in implementing Yammer for a year's trial to encourage employees to comment on BBC plans.Engaged the support of key stakeholders within the business. Formed the pan BBC divisional webmasters monthly forum and secured business unit buy-in to the Gateway strategic vision and plans. Outsourcing first line helpdesk support to external IT suppliers for legacy systems and reviewed operational processes to improve their effectiveness. Introduced on-line help facilities to improve operational processes.Implemented the roll out of an enterprise content management system within the BBC’s publishing community, and leading the ongoing systems decommissioning programme to rationalise the wide range of web publishing tools used throughout the company. Current success rate is circa 60%.Leading on a change programme to introduce agile resourcing and delivery into the newly centralised technical product team

I represented BT Wholesale in discussions relating to the future of the BT Intranet.

I was responsible globally for the delivery of Unilever’s intranet. As a global organisation the framework within which the intranet was delivered was a challenging experience, as different countries had very differing needs. My primary role was to identify new technologies (Microsoft Sharepoint) to rationalise a number of country intranets and work with publishers to migrate to a companywide content management system including document management and records management. I represented the business requirements and had responsibility to the head of internal communications to improve the effectiveness of the intranet as a communications channel and as an on-line task orientated tool.The role was a 12 month contract, which was subsequently extended by two months.

I was responsible for all aspects of internal communications channels including the intranet, online applications, document and information management and day to day support to provide internal consumers with easy access to the information they needed to do their jobs. The last website I delivered was considered to be best in class within BT; for the way it was implemented, governed, and also for the efficient way the content management system was introduced. It was used as the model for the other lines of business in BT to follow. I received a silver ‘Arrow Award’ (BT internal recognition scheme) to acknowledge my contribution to the business in 2005.Regularly spoke at external conferences representing BT and delivering the strategic stories and outlined the practical plans for the evolution of the various intranets and lessons learnt along the way. Implemented Internal Communications channels (electronic) strategy and policy to embed the new approach into the business.Introduction of editorial standards and guidelines supported by newly implemented Governance processes, including a helpdesk.Implementation of suitable tactical delivery channels that aligned with BT Wholesale and BT communications strategies. Strengthened measurement processes and introduced new monitoring tools. Introduction of social media tools; inc personalised online news channel (‘The Bizz’) and ’Bizz onAir’; a phone in business radio show.Introduced feedback channels for users on content.Managed a virtual team based in different geographical locations.Rationalised 660 local websites comprising of 116,000 pages into one website with 3500 pages and 200 publishers and reduced web publishing training costs by 90%. Rationalised communications channels in the estate with savings of circa £60,000 in the first quarter of 2006 and reducing the number of different tools from 15 to six.

The BT Group Human Resources website won the Personnel Today “Award for HR Excellence through Technology” in 2000. It was used as a case study in the Essential Design Handbook series “What is web design?” by Nico MacDonald.I was instrumental in creating the HR Intranet and on-line eHR strategies. I lead on their implementation and project managed the design and delivery of the web-site, during which time I also successfully introduced a content management system; the first in BT originally instigated at my request. These sites formed the basis for the implementation of the additional on-line ‘People’ system used worldwide by BT today.

Institute Of Personnel & Development (Ipd), Hr

Hotel & Catering Institute Management Association (Hcima) Professional Qualification, Catering

Ond In Hotel, Catering & Institutional Operations, Catering