Philip Mitchell, Capm, Chts-Im Email & Phone Number

Allen Park, Mi

• Revised Budget Setting for Ford of Europe Legal Entity Changes• Facilitated Project Cycle Planning• Aligned Software Recovery Prioritization • Improved the department SharePoint site.• Created consolidated multi-project monthly reports.• Successfully migrated 3500 SharePoint IT Skill Team sites (2010 to 2016).• Received Ford's Award of Excellence three times

Managed customer support with a focus on IT data (cyber) security (data backup and recovery, data integrity, and data protection)• Created process flow diagrams (follow the data), • Worked with the customer to gather requirements,• Evaluated test results with the customer (software, hardware, and social engineering vulnerabilities), • Created a risk assessment based on vulnerability impact, • Created cost benefits analysis of mitigation options, and • Offered cyber security options.

Van Buren Township, Michigan

• Performed as a direct line supervisor of business solutions projects in support of MES (Manufacturing Execution System) CoE (Center of Excellence) for their business segment: Healthcare IT & Process Excellence. • Managed both internal MES CoE projects and supported the GSC (Global Supply Chain) Operations and BI (Business Intelligence) projects, as required. • Led the release management team during MES CoE platform releases.• Successfully completed the last two project tollgates and closed the project with the required deliverables on time and within budget. • Led business solutions projects in support of Healthcare IT & Process Excellence. • Utilized agile techniques with a 13 member team to successfully complete a 1.8 million dollar project and closed it with the required deliverables on time and within budget. • Revised business process and lowered labor costs.

Jackson, Michigan Area

Specified and documented business requirements, defined business process flow and collaboration, and provided consultation as required through the life cycle of a multi-million dollar project.• Met with 17 different groups (gas, electric, appliance repair, etc.) to gather and validate requirements. Reduced 17 processes to three.• Led an IT team of Solution Architects, System Analysts, Architects, etc., to create an RFP for a COTS application. The team collaborated frequently to add detail to the functional requirements with system and design requirements, thereby reducing the time for developing the RFP.

Completed a 250 hour /16 week certificate program for training as a HIT (Health Information Technology) Implementation Project Manager. My skills will support the adoption of Electronic Health Records (EHRs) and provide on-site management of support teams for implementation of health IT systems in clinical and public health settings.

Worked to obtain funding for the client by working as a facilitator and a representative between the client and financial resources, such as the U.S. Government, the State of Michigan, and private foundations. Preliminary tasks are the review and development of the client mission statement, completing an organization assessment including strengths, weaknesses, opportunities, and threats,determining a measurable problem, constructing quantifiable objectives, and defining methods to accomplish the objectives. Provided pro bono services to the client.

Introduction to Computer-Based Systems: Survey course of micro, mini, and mainframe computer systems. ... Internet and LAN technology; creation of web pages via HTML … computer history… information system analysis and design; databases; computer programming; and large-scale computing. General Biology: biological concepts including the chemical basis of life, cell structure and function, metabolism, reproduction, genetics, evolution, biological diversity and classification, plant structure and function, animal structure and function, and ecology.

Van Buren Township

* Provided analysis, improvement, and support of the document change management process for QAD (A supply chain tool: an ERP application similar to SAP).* Gathered, refined and documented requirements.* Created current and future state process models and workflow diagrams with business and IT partners using Visio and formal process modeling techniques.* Formally presented process improvements and provided user training. Utilized Visio and PowerPoint. * Helped align the process with enterProj, an online project collaboration tool

Creative Design and Usability Project * Documented the conceptual design of website screens and reports, described screens and reports flow and listed the locations of wireframes and mock-ups. * Analyzed and documented details such as screen element names/types, presentation, states, user action, system response, messages and report data elements.* Gathered, refined and documented Requirements.* Conducted Feasibility Analysis with Customers, Developers, Subject Matter Experts (SME) and Users to determine cost, time, resource and other constraints.* Developed/documented user interface Specifications.

Enterprise Program Management Office (EPMO) •EPMO provides methods, techniques, best practices, and tools designed to improve program and project execution and competency.•Created user and process guides.

Global Data Management Services (GDMS)•Developed and maintained a single source of expertise for design, development and support of enterprise databases and related technologies•Performed data analysis, document creation and maintenance.•Acted as an EKB Book Administrator, eRoom Coordinator, GDMS Web Developer, Information Architect, and TeamConnect Administrator.•Provided TeamConnect consulting and training.

Created an extensive (400+ pages) document for User Acceptance Testing (UAT) and general user reference from sources such as: * Business Specifications, * Test Cases, * Screen mockups, * Report outputs, * System Design Specifications, * Customer meetings, * Subject-Matter-Expert reviews and discussions.

Allen Park, Mi

*Analyzed, optimized, and documented software and quality control processes. * Trained personnel on new processes and procedures. * Facilitated meetings with the customers (managers) to develop process consensus.* Defined business specifications to ensure ESM QC and S-OX 404 compliance.* Ensured that customer requirements met initial requirements as specified in the Scope of Authority (SOA).* Trained personnel to follow the process and procedures required for a specific outcome.* Documented procedure for a specified IT activity and/or use of a particular application.* Optimized the use of integrated systems processes, data, applications, and infrastructure components into solutions that support the business. * Held role as an eRoom Coordinator * Analyzed, optimized, and documented software and quality control processes. * Analyzed and improved an electronic document storage and retrieval application.* Created templates and content models for the development of documents for software installation, troubleshooting, guides, etc.* Held role as TestDirector Developer Administrator.* Responsible for maintaining the test environment.* Created a QC process for testing infrastructure applications. * Tested infrastructure (Tivoli) applications for compliance to customer requirements. * Developed a process that defined the separation of Developer/Tester duties, traceability (audit trail), metrics for defects, and report generation.

•Managed the process for creating print and digital products marketed toward manufacturing professionals. •Received special recognition for two publications that I managed: 1.Lean Manufacturing for the Small Shop, by Gary Conner won the 2002 Shingo Prize 2.Fundamentals of Manufacturing, by Phil Rufe won the 2003 Eugene Merchant Award.

Bachelor'S Degree, General Studies; Business, Psychology, And Biology, 3.6

Health Information Technology

• Certified Healthcare Technology Specialist—Implementation Manager (CHTS–IM) EHR/HIT planning, selection, and initial implementation..

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