Phil Munroe

Phil Munroe Email and Phone Number

Rochester, MI, US
Phil Munroe's Location
Rochester, Michigan, United States, United States
Phil Munroe's Contact Details
About Phil Munroe

Phil Munroe is a Owner and Operator at The Spice & Tea Exchange® of Brighton. He possess expertise in restaurants, menu development, hospitality, restaurant management, customer service and 34 more skills. Colleagues describe him as "It is with great pleasure that I write this letter of support for Phil Munroe. In the two years I have known him I have seen a true commitment to building a business through fostering relationships that create a positive climate and achieve success. While in the capacity of General Manager of Zed 451, Phil frequently displayed a very conscientious attitude toward both his customers and his staff and I always saw a very strong level of dedication and desire to do his job well. As I consider Phil both a friend and a peer, I can say that he uses his positive traits to better himself and those around him. He has a greater impact on everyone he meets, more than he gives himself credit. His level of enthusiasm is rarely waning and I know it enhances the quality of life of the people he is involved with. While working with him with the Johnson & Wales Chicago Alumni Chapter, he always approached the planning of chapter activities and events with diligence, and treated everyone with the utmost amount of respect. He does not let anything prevent him from accomplishing his goals, and sets a positive tone in whatever role he is in. The more I get to know Phil I find that he has many interests, yet he always winds up in a position of service to the community. He has a humble attitude toward people, a clear view of the obvious, and a true desire to better align himself with the expectations and successes of customers and clients. That means becoming involved with each person, determining their needs, and approaching a solution of getting those needs fulfilled which is paramount for achieving any level of success. Based on my experiences with Phil, I can unreservedly and wholeheartedly recommend him as a superior asset to any profession or organization he is or will be part of. He has the mind and heart to take him far in any capacity as he is an outstanding leader and a true friend." and "I have had the fortune of working with Phil Munroe for over two years while he was general manager at ZED451. In his time there, I found Phil to have amazing organizational skills, a wonderful sense of humor and a high standard when it comes to creating unparalled guest experiences. A ‘people person’ to his core, any employer would benefit from having Phil on their team."

Phil Munroe's Current Company Details
The Spice & Tea Exchange® of Brighton

The Spice & Tea Exchange® Of Brighton

View
Owner and Operator
Rochester, MI, US
Website:
spiceandtea.com
Employees:
155
Phil Munroe Work Experience Details
  • The Spice & Tea Exchange® Of Brighton
    Owner And Operator
    The Spice & Tea Exchange® Of Brighton
    Rochester, Mi, Us
  • The Spice & Tea Exchange®
    Owner / Proprietor
    The Spice & Tea Exchange® May 2022 - Present
    Rochester, Michigan, United States
    “Creating & sharing the experience of a more flavorful life” ~ Our Mission
  • Bologna Via Cuccina
    Consultant / General Manager
    Bologna Via Cuccina Oct 2021 - Present
    Rochester, Michigan, United States
  • Maxwell Leadership
    Faith & Leadership Coach
    Maxwell Leadership Oct 2020 - Present
    Rochester Hills, Michigan, United States
  • Hope Against Trafficking
    Member Board Of Directors
    Hope Against Trafficking Apr 2021 - Apr 2022
    Pontiac, Michigan, United States
    Our Mission:To create a safe place with restorative programming for survivors of human trafficking to rewrite the stories of their lives, while also providing community education and awareness.Hope Against trafficking is a 24-month residential program that provides restorative housing and comprehensive services focused on physical, mental, emotional and economic transformation. This dedicated housing and programming is committed to serving adult female survivors of sex and labor trafficking induced by threat, force and/or coercion.
  • The Capital Grille
    Managing Partner
    The Capital Grille Mar 2013 - Jan 2021
    Troy, Michigan
  • The Capital Grille
    Manager
    The Capital Grille Oct 2011 - Mar 2013
    Lombard, Illinois
  • Troy Chamber Of Commerce
    Member Board Of Directors
    Troy Chamber Of Commerce Jan 2014 - Dec 2019
    Troy, Michigan
  • Tavistock Restaurant Collection
    General Manager
    Tavistock Restaurant Collection Mar 2006 - Jan 2010
    Zed451
    -Provided leadership to Executive Chef, 3 Sous Chefs, 4 Restaurant Managers, 2 Sales Managers and a team of 130 hourly staff-Conducted all annual salaried reviews, weekly 1-on-1’s with all managers and ensure all goals and tasks are being accomplished in a timely fashion-Responsible for creating the annual budget and managing all operating aspects of the profit and loss statement-Ensured all pricing structures were aligned with financial goals and objectives-Accountable for all local store marketing utilizing social media applications Facebook and Twitter. I had successfully generated a loyal following of 1,600 people on the ZED451 Chicago Twitter account and built a faithful fan base of 525 on the ZED451 Chicago Facebook fan page in 1 year.-Hosted quarterly networking events to target future business and to build private event sales.-Developed a sales plan to build convention business through researching convention booth size and locations and performing cold calls 3 months prior to the start of the convention.-Successfully managed the ZED451 shuttles to create mobile billboards during convention periods and to provide an increased value for our clientele through complimentary pick-up and drop-offs to local hotels, restaurants and nightclubs.-Responsible for overseeing new general manager training programs-Assisted in the development of an industry leading training program focusing on a personal hands on approach to training by building emotional connections with our employees which directly resulted in less than 15% turnover-Created a corporate driven wine training program through Constellation Wines US and The Academy of Wine which improved guest satisfaction through increased product knowledge-Awarded “National Affiliate Partner of the Year” by the National Concierge Association for the development of a concierge driven service program-Coordinated all management training for the implementation of the ONE POS computer system
  • The Signature Room At The 95Th®
    General Manager
    The Signature Room At The 95Th® Mar 2001 - Jan 2006
    -Provided leadership to a team of 30 managers and 275 employees covering 4 floors in the John Hancock Center-Partnered with H.E.R.E. Local Union 1 to ensure a good working relationship between union employees and management-Conducted all annual salaried reviews, weekly 1-on-1’s with all managers and ensure all goals and tasks are being accomplished in a timely fashion-Increased annual sales by 15% in 2 years while serving over 1,000,000 guests annually-Wine buyer overseeing a 280 selection wine list with wine sales of $3 million annually-Created the annual budget with the corporate controller and managed all operating aspects of the profit and loss statement-Provided leadership to a team of 2 sales managers, catering coordinator and a Director of Sales-Worked alongside the Executive Chef on the creation of the monthly charitable menus and wine pairings-Worked closely with The Greater North Michigan Avenue Association (GNMAA), AIDSCARE, Illinois Restaurant Association (IRA), Chicago Convention Tourism Bureau (CCTB), Where Magazine and Concierge Preferred Magazine to help promote the restaurant through off-premise events and becoming a strategic dining partner for the city of Chicago-Oversaw all manager training programs-Reorganized purchasing and receiving guidelines for all food and beverage to ensure more efficient product movement from the storeroom to the 95th and 96th floors. This resulted in lower labor costs due to increased communication and decreased elevator trips for delivery of food and beverage.-Implemented e-mail and voice mail accounts for all managers within the company to increase effective levels of communication resulting in better internal and external guest satisfaction-Responsible for product set-up for Posi-Touch POS implementation-Coordinated all management and hourly training for the implementation of Posi-Touch computer system
  • Connie'S Pizza
    General Manager / Consultant
    Connie'S Pizza Apr 2000 - Mar 2001
    Oversaw all aspects of a full-service restaurant, while leading 5 managers in a $2million/year operation. Was responsible for building delivery sales by working with local corporations, as well as maintaining a fleet of 5 delivery vehicles. Created an hourly training program and banquet sales program, while assisting in retooling the carry-out and delivery packaging program.
  • Wolfgang Puck
    Assistant General Manager
    Wolfgang Puck Apr 1999 - Apr 2000
    I was directly responsible for all operational aspects of a $5.5 million/year restaurant. Accountable for training and developing a team of 85 hourly staff personnel while decreasing turnover and increasing staff morale. Worked on driving sales through proper utilization of dining space, promoting the sushi bar in “down times” to double sushi sales, along with effective use of the “chef’s table” to increase revenue and hospitality. Created an ongoing wine training program featuring component tastings, wine-maker dinners, and including several “hand sell” wines and champagnes.
  • Vail Resorts
    Dining Room Manager
    Vail Resorts Apr 1995 - Apr 1999
    The Keystone Ranch Restaurant
    Was responsible for managing all aspects of a AAA Four-Diamond restaurant with a total annual revenue of $2 million. Performed yearly budgets, forecasts, variances, scheduling, and capital projects. Managed all banquet functions ranging from $30,000 weddings to intimate homeowner gatherings. Assisted in implementing an action plan to achieve the AAA Five-Diamond award. Assisted in the development of a Wine Spectator, “Award of Excellence” wine list featuring 350 different selections. Other awards include DiRoNa and #1 Zagat's rating in Colorado and Utah.
  • T Bonz Gill & Grill
    Kitchen Manager
    T Bonz Gill & Grill 1992 - 1995

Phil Munroe Skills

Restaurants Menu Development Hospitality Restaurant Management Customer Service Hospitality Industry Sales New Restaurant Openings Leadership Hospitality Management Fine Dining Culinary Skills Customer Satisfaction Budgets Training Wine Tasting Banquets Time Management Inventory Management Cost Control Profit Alcoholic Beverages Social Media Marketing Sanitation Open Table Wine Lists Food Cost Analysis Customer Retention Food Cost Management Sommelier P&l Forecasting P&l Analysis Product Ordering P&l Responsibility Wine Training Liquor Cost Control Bar Management Bartending Budgeting

Phil Munroe Education Details

Frequently Asked Questions about Phil Munroe

What company does Phil Munroe work for?

Phil Munroe works for The Spice & Tea Exchange® Of Brighton

What is Phil Munroe's role at the current company?

Phil Munroe's current role is Owner and Operator.

What is Phil Munroe's email address?

Phil Munroe's email address is ph****@****ail.com

What schools did Phil Munroe attend?

Phil Munroe attended Johnson & Wales University.

What are some of Phil Munroe's interests?

Phil Munroe has interest in Aquariums, Gardening And Coaching Youth Soccer, Bass Fishing, Authentic Bbq Smoker Cooking.

What skills is Phil Munroe known for?

Phil Munroe has skills like Restaurants, Menu Development, Hospitality, Restaurant Management, Customer Service, Hospitality Industry, Sales, New Restaurant Openings, Leadership, Hospitality Management, Fine Dining, Culinary Skills.

Who are Phil Munroe's colleagues?

Phil Munroe's colleagues are Bob Jonis, Erick Simmons, Ez Daza, Willa Hutchison, Andrezza Faustino, Rany Bochi, Jasmeane Perez.

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