Phillip Palmieri Email & Phone Number

Software Engineering Manager, Infrastructure Services Core Team: Focusing on abstracting infrastructure complexities for other teams across the organization. Our mission is to create robust, reusable tools that streamline engineering efforts, allowing product teams to focus on delivering features.- Lead team working on Kafka pipelines, authentication, and identity tools- Oversee development of a Tokenization Project and adoption to protect PII/PHI in our event-based systems- Guide engineering coaching, impact reviews, and cross-org communication- Drive OKR planning, roadmapping, and strategic initiatives- Lead deprecation of legacy sync services and introduction of new Kafka-based egress services for Salesforce, EHR, and other dependencies

Toronto, On, Ca

- Manage a team of Infrastructure Services engineers leveled from Staff to Intern focusing on service architecture and cross-org team ownership and enablement.- Foster team growth and performance management with regular continuous feedback sessions, cooperative impact and brag book reviews, and cross-org rating calibrations.- Moved team from unplanned reactionary development to a rolling roadmap with quarterly dependency planning, OKR focus, and measurable 3-week sprints allowing us to focus on strategy and impact-based project planning.- Enabled the delivery of a paved road path for teams to move from monolith to containerized EKS Kubernetes service architecture including observability adoption through DataDog, Fluent, and Sentry.

Washington, District Of Columbia, Us

- Led the Medicare.gov Authenticated eXperience (MAX) team of front-end, back-end, and DevOps/SRE teams through FedRAMP, ACT, and ATO processes for a new government FISMA system in six months- Developed 5 cross-functional teams made up of 30 engineers, product, and design for Medicare.gov MAX modernization, impacting 50 million users and 2 billion monthly requests- Directed improvements to the CI/CD pipelines, including infrastructure automation with Terraform, Jenkins, GitHub Actions, SonarQube, and continuous testing- Architected and delivered a React-based shared header prototype, published on Akamai CDN using an internal SSO, enabling cross-org team adoption and reducing security overhead, which won the FedHealth 2021 Innovation Award

Washington, District Of Columbia, Us

- Managed the internal SSO and authentication provider teams for healthcare.gov and medicare.gov to support 80 million end-user experiences and reduce authentication error rates. - Led the team to build and deploy and internal OAuth 2 shared session service enabling multiple teams to implement OIDC active session validation for AuthN and AuthZ- Organized cross-org adoption of unifying the SLS SSO platform for use in both medicare.gov andhealthcare.gov reducing overhead by 30% and ensuring parity across platforms.

Washington, District Of Columbia, Us

- Engineered and introduced the first publicly accessible government GraphQL service, enabling the public to access millions of provider information records- SRE of the authentication platform for healthcare.gov for 2.5 billion monthly requests- Maintained Python ETL process for Medicare payments and eligibility, including PECOS data.

Arlington, Texas, Us

- Technical Manager of a team of full-stack engineers- Trained the team on automated CI/CD, testing, static code analysis reducing time to deploy by 80%.- Mentored team in building reusable components, abstractions, and programming best practices to facilitate faster delivery, reusability, and reliability across client applications reducing repetitive tasks and errors.- Architected and implemented a solution utilizing Node APIs, headless CMS, React, Docker, and mobile apps through automation to deliver SSO-enabled retirement and benefits applications, resulting in a 75% reduction in time to market.

Panama City Beach, Fl, Us

- Built Push notifications service API and multi-language SDK for PHP, Node, Android, and iOS Teams- Expanded and simplified the integration platform for the air, car, and hotel rental reservations APIInstituted team code reviews and led the team's agile scrum environment, including sprint and iteration ceremonies as the Scrum Master.

Founded a small development shop catering to investor backed projects, online strategy, and creative web based solutions. We specialize in Internet Marketing, Facebook Integration, Social Media Strategies, and large scale Web Application Development for companies like Synlawn, MI Hummel, Dolly Parton, Harley Davidson, and more.

Dalton, Ga, Us

Atlanta, Ga, Us

- Built / Managed Multi-tenant platform for 400+ travel agent websites- Built Email marketing platform and Connection to Cruise GDS

London, England, Gb

Maintained 7 South Florida radio station websites and online promotions