Phil Pepler Email & Phone Number

Manchester, England, United Kingdom

Stockport, United Kingdom

Leading a team of 4 Credit Controllers and 3 Sales Ledger Clerks including conducting one to one work reviews.Credit Control and collections for 37 VW, Audi & Porsche dealerships throughout the UK.Weekly reporting of VW, Audi & Porsche debt and calculating bad debt provision for senior and executive management.Aged Debt Provision reduced from 2.9% to 0.3%.

Oldham, United Kingdom

Major provider of consultancy and project management to central and local government, highways, utilities and the private sector with an order book in excess of £1 billion.Member of the SSC Middle Management Team responsible for leading, coaching and developing a team of 9 credit controllers and 1 master data administrator.Implementing an agreed SLA for.

A multinational blue-chip company and a market leader within the Life Science industry, with a turnover exceeding 3.3 billion dollars.Responsible for the credit management and timely cash collection of 500 UK accounts and all (over 100) Eire accounts, with annual sales of £50m and €15 respectively. Reduced DSO from 58 days in 2007 to 38 days at 2009 Year.

Fixed term contract credit control roles for Knauff Insulation, Jungheinrich and EWC Ltd covering absence.

Responsible for all aspects of managing a public house / running a business. Including customer relations, stock control, events organisation, marketing and advertising, payroll and accounts (manual and computer) to trial balance, invoicing, banking, managing legislative changes, general office and bar duties.

Recruited over 100 new postal staff for the ME postcode area within a 3 week service level agreement. Advertised vacancies, short listed applicants, administered psychometric testing, interviewed and selected new staff.Communicated outcomes, issued new and amended contracts, requested CRB checks and references. Updated HR database with starters & leavers.

Designed, developed and implemented an Access Database software package to computerize the department’s work staffing the Mail Centre on a daily basis.Allocated staff resource to operational work areas, allocated overtime, arranged ad-hoc agency staff, Manpower planning, issued recruitment requests, identified and implemented training and development.

Managed different work areas within the mail centre, Managing and developing teams of up to 30 staff.Meeting Service Level Agreements and Key Performance Indicators, Work Area Risk Assessments and Accident Investigation, Implementing Safe Systems of Work.

Analysing Quality of Service related performance indicators. Identifying areas for improvement and developing, implememnting, measuring and reviewing solutions. Provided advice and support to the Area Management team and Work area managers.