Leading sector development work around skills and creation of coherent career pathways for heritage. I advise government on skills policy issues as pertains to the historic environment and lead and support the heritage sector in the prioritisation, development and implementation of new skills initiatives. Main duties include: • Establishing and Chairing cross sector Historic Environment Skills Forum; including development of sector wide Skills and Careers Action Plan• Chairing of Historic Environment Apprenticeship Trailblazer and creation of new level 5 apprenticeship in heritage construction• Co designing and implementing a cohesive Future Talent Programme for Historic England and widening this out for other sector employers to engage with• Committee Vice Chair and Assessor for accreditation of UK archaeology degree programmes for the Chartered Institute for Archaeologists

Managing Historic England's strategic approach to employability and skills development for the historic environment sector, focused on the development and implementation of new apprenticeship standards and related skills development initiatives. Key achievements include: • Leading the successful approval of 6 brand new apprenticeship standards • Delivering the UKs first ever, and award winning, historic environment apprenticeship programme • Successfully establishing and managing a Kickstart Gateway for the heritage sector• Committee Vice Chair and Assessor for accreditation of UK archaeology degree programmes for the Chartered Institute for Archaeologists

Managing Historic England’s relationship with universities offering research and development opportunities for heritage related disciplines; in order to improve both relationships and processes for academia to integrate with heritage, and to support the development of the future heritage specialist workforce. I oversaw Historic England's programme of collaborative PhDs; developed and coordinated high quality employability opportunities for postgraduates and represented the organisation on national consortia and sat on the governance boards of various university Doctoral Training Partnerships across the UK. Key achievements include: • Creation and oversight of a collaborative PhD programme in a national public body and successfully delivered 15 completed PhD studentships • Awarded grant from AHRC for continuation of programme on 2 occasions; bringing in the equivalent of over £1million of research funding. • Delivered an annual training programme for over 150 collaborative PhD students as core member of national consortium of research organizations.

Managing creation of a new Group as part of an organizational wide Change Programme and restructuring. Working side by side with the Group Director; coordinating and analysing data from various work streams and collecting and analysing feedback from staff consultations in order to provide evidence, insight and advice to inform the development of the new structure.

The Council for British Archaeology helps people to experience and take part in archaeology through our network of groups and members. We run the Young Archaeologists’ Clubs for young people aged 8-16 and the annual Festival of Archaeology to encourage everyone to discover the places and spaces around them.The Council is run by a board of trustees on behalf of the membership. Trustees are elected by the members and report back to members at an annual general meeting.

(see Academic Partnerships and Skills Adviser)

Designing and delivering effective enhanced professional training initiatives; from focused CPD short courses to long term work-based learning schemes; in response to national priorities and in order to raise standards of professional practice and build external capacity in the professions engaged in the understanding and protection of the historic environment. Key achievements include: • Delivering circa 30 continuous professional development courses per year • Coordinating structured work-based learning placements across a range of specialisms in an award winning programme

Coordinating The Heritage Lottery funded Community Archaeology Bursaries Project; working in partnership with and supporting a range of host organisations across the UK offering year-long work based training placements in Community Archaeology. Developed placement opportunities, assessed potential placement hosts and provided training and support; recruited placement holders, identifying individual training priorities and monitoring their progress and evaluated the programme in line with targets. Oversaw a development and capacity building programme for the archaeological voluntary sector that provided a range of training courses over a four-year period. Key achievements include: • Securing additional funding to double placements and increase total grant to over £1million. • Seeing the first cohort of placements successfully “graduating” and recruiting the second cohort • Organising a nationally coordinated series of training opportunities meeting identified needs in the voluntary sector • Initiating an internal “change up” improvement programme, for the organization, managing relationships with external consultants and internally with staff teams.

Supporting the effective management of Skills Funding Agency funded projects and contracts funded for a voluntary sector infrastructure organization. Ensured effective monitoring and evaluation of projects by maintaining Management Information Systems and undertook day-to-day financial administration for the organisation. Key achievements include: • Developed a "Quality Framework" for VCS learning providers, for the Learning and Skills Improvement Service (LSIS) • Contributed to achievement of accreditation to deliver ILM qualifications • Co-developed ILM Level 3 course structure and delivered a number of management development workshops to third sector training organisations. • Participated in a successful OFSTED inspection.

Implementing a range of business improvement initiatives, utilising recognised quality management standards, for a large (600+ staff) multi-group social enterprise, working in health and social care, racial and ethnic integration, recycling, energy efficiency, employment training and outdoor activities; and holding key responsibility for the Corporate Learning and Development function. This latter element included writing organizational policy and strategy, analysing organisational training needs and developing training plans; monitoring and reporting on the implementation and evaluation of plans and designing and delivering a range of identified training solutions. Key achievements include: • Delivering the first ever whole group assessment against the EFQM model. • Achieving reaccreditation against the Investors in People standard for all group companies, twice. • Achieving accreditation against the Charter Mark/CSE standard on multiple occasions for 3 separate business units in family services, social work training and waste education.• Member of EFQM Assessment team undertaking assessment of NI Fire and Rescue Service• Establishing an ILM level 3 line management programme• Editor of organisational newsletter/magazine

Main duties included:Accurately logging, coding and circulating viewers' comments and complaints about Channel 4 (all channels) programmes Answering programme, advertising and general enquiries for all channels via telephone, e-mail and letterFielding press and legal calls out of office hoursLead staff member for initial point of contact for engineering/transmitter queriesWorking in compliance with OFCOM to provide information requests on Channel 4 programmingOne of the main issues I dealt with during this post was dealing with record numbers of audience complaints, and press queries, during the Celebrity Big Brother 2007 racism scandal; and also helping to prepare relevant reporting data for OFCOM.