Philip Rampley
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Philip Rampley Email & Phone Number

Customer Service Manager at CSL Group
Location: Watford, England, United Kingdom 11 work roles 2 schools
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Current company
Role
Customer Service Manager
Location
Watford, England, United Kingdom
Company size

Who is Philip Rampley? Overview

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Quick answer

Philip Rampley is listed as Customer Service Manager at CSL Group, a company with 114 employees, based in Watford, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Philip Rampley.

Philip Rampley previously worked as Senior Team Manager - Customer Operations at Camelot and Customer Service Manager - Public Performance at Ppl. Philip Rampley holds Ba (Hons), English Literature from Oxford Brookes University.

Company email context

Email format at CSL Group

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CSL Group

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Profile bio

About Philip Rampley

Philip Rampley is a Customer Service Manager at CSL Group. He possess expertise in leadership, customer experience, grievances, stressful situations, bpo and 44 more skills. Colleagues describe him as "I had the pleasure of working with Phil for a number of years at Sitel and witnessed his accelerated progression through a number of senior promotions before ultimately taking stewardship of multiple high-profile client programmes. His growth was testament to unparalleled and enviable professional acumen and unwaning natural drive. As Operations Manager, Phil guided the largest and most prestigious U.K. client account through a difficult period of transition with incredible focus and… Show more" and "I have had the pleasure to work with Phil whilst he was employed as a Senior Team Manager and later the Operations Manager for the Sony PlayStation customer care support operated by Sitel. In my role as HR, I had daily contacts with Phil, dealing with Employee Relations issues, Performance Management and Recruitment. Phil is a very experienced and professional manager with a passion for customer satisfaction and is an excellent team leader and motivator. All round, an enjoyable person to… Show more"

Listed skills include Leadership, Customer Experience, Grievances, Stressful Situations, and 45 others.

Current workplace

Philip Rampley's current company

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CSL Group
Csl Group
Customer Service Manager
hayes, hillingdon, united kingdom
Website
Employees
114
AeroLeads page
11 roles

Philip Rampley work experience

A career timeline built from the work history available for this profile.

Customer Service Manager

Current

Watford, England, United Kingdom

Jun 2023 - Present

Senior Team Manager - Customer Operations

Watford, United Kingdom

Apr 2018 - Jun 2023

Customer Service Manager - Public Performance

Ppl

London, United Kingdom

Feb 2017 - Mar 2018

Lead Generation Team Leader - Public Performance

Ppl

London

Apr 2016 - Feb 2017

Customer Service Team Leader - Public Performance

Ppl
Jun 2015 - Apr 2016

Operations Manager

Operational management and Client relationship for an FCA regulated client. Overall management responsibility for 95 FTE, 5 Team Managers, Quality Assurance Teams and Trainers, in addition to client relationship and programme management. This also involved working on a multi-site solution with other UK centres, meaning strategic planning, staffing.

Jun 2014 - Sep 2014

Operations Manager

Operational and Client relationship management of the Sony PlayStation Support for UK&Ireland. Overall management responsibility of 160 FTE and daily client contact. The team handled all aspects of customer support for Sony Computer Entertainment UK and Sony Network Entertainment Europe - inbound calls, emails, complaints handling, technical and billing.

Aug 2013 - Jun 2014

Senior Team Manager

Watford, United Kingdom

Oct 2011 - Aug 2013

Team Manager

Sep 2007 - Oct 2011

Customer Service Representative

Various Customer Service,Complaints,Retention and Tech Support Roles

Oct 2005 - Sep 2007
Team & coworkers

Colleagues at CSL Group

Other employees you can reach at csl-group.com. View company contacts for 114 employees →

2 education records

Philip Rampley education

Ba (Hons), English Literature

Activities and Societies: Representative squad in American Football

FAQ

Frequently asked questions about Philip Rampley

Quick answers generated from the profile data available on this page.

What company does Philip Rampley work for?

Philip Rampley works for CSL Group.

What is Philip Rampley's role at CSL Group?

Philip Rampley is listed as Customer Service Manager at CSL Group.

Where is Philip Rampley based?

Philip Rampley is based in Watford, England, United Kingdom while working with CSL Group.

What companies has Philip Rampley worked for?

Philip Rampley has worked for Csl Group, Camelot, Ppl, Pharmasure Limited, and Sitel.

Who are Philip Rampley's colleagues at CSL Group?

Philip Rampley's colleagues at CSL Group include Amaar Bhatti, Bharathi Ramachandran, Naeim Uddin, Ayo Byron-Day, and Callum Clark.

How can I contact Philip Rampley?

You can use AeroLeads to view verified contact signals for Philip Rampley at CSL Group, including work email, phone, and LinkedIn data when available.

What schools did Philip Rampley attend?

Philip Rampley holds Ba (Hons), English Literature from Oxford Brookes University.

What skills is Philip Rampley known for?

Philip Rampley is listed with skills including Leadership, Customer Experience, Grievances, Stressful Situations, Bpo, Virtual Teams, Employee Engagement, and Music Licensing.

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