Phil Riehl Email & Phone Number

Minneapolis, Mn, Us

Incorporating all aspects of experience design for U.S. Bank's investment services.

Minneapolis, Mn, Us

• Creating wireframes and high-fidelity mockups for U.S. Bank’s responsive web platforms, resulting in a more intuitive and effective onboarding flow for new employees, stabilizing HR initiatives.• Driving the adoption of the common component libraries by advocating for their benefits to various teams, resulting in the efficiency and consistency of design and development efforts.• Meticulously documenting design guidelines, standards, and processes, ensuring clear communication and seamless integration of design assets across all teams.

Charlotte, Nc, Us

Designing, optimizing and distributing useful and elegant best-in-class digital experiences. With a multidisciplinary, holistic perspective, I apply a broad range of product design capabilities across user experience and visual design to craft complete product and experience solutions. I drive the timely, quality delivery of multiple complex designs/projects, managing time and expectations with stakeholders across the organization, staying knowledgeable on project and product details.

Westlake, Texas, Us

Conducted thorough testing and research to inform the development of wireframes and high-fidelity mockups for Schwab's responsive web and native platforms, resulting in the creation of best practices for security initiatives.Implemented these best practices to enhance security and engagement for customers, resulting in a significant increase in the number of customers.Partnered with product owners, engineers, researchers and designers across organizations to build best-in-class software experiences resulting in users achieving their financial goals. Advocating for clear design strategies and consistency, implementing task analysis, persona mapping, user/system flows, workflow analysis, content mapping, prototypes, and usability testing using MS Office, Mural, UserZoom, Sketch, InVision and Figma.

Seattle, Washington, Us

Spearheaded the design and coding of WaFd's online banking project, utilizing Adobe XD and Mendix to craft comprehensive wireframes, interactive prototypes, and high-fidelity mockups resulting in effective system navigation and currency transfer interactions/visuals.Collaborated closely with development teams to ensure seamless integration of design elements within the sprint schedule, resulting in an optimized user experience and increased customer acquisition and retention.These efforts also drove higher profitability for the company, as evidenced by metrics such as increased transaction volumes and improved customer satisfaction scores.

Santa Clara, Ca, Us

Revamped and led UX strategy, production, and procedures for HR's employee portals, leveraging current design tools to conceptualize and execute intuitive interactions and visuals.Conducted thorough research and clarified objectives to inform design decisions, and iteratively handed off HTML/CSS assets to developers within an agile environment.Additionally, created branding assets and videos using Adobe Illustrator and Premiere Pro to further elevate the portals' user experience for Applied's global community, resulting in increased company morale and higher engagement with HR services.

Santa Clara, Ca, Us

Conducted rigorous usability testing, heuristic evaluations, stakeholder interviews, and competitive research to inform the design of Daimler's Detroit Connect portal, utilizing Sketch and Adobe CC to create intuitive interface designs for desktop and mobile.Further collaborated with management and development teams to generate HTML/CSS assets, and streamlined collaboration using Zeplin and Miro.Addressed usability problems proactively and iteratively, resulting in an enhanced user experience that resulted in increased usage, as evidenced by positive feedback and increased engagement with the Detroit Connect portal, and profitability for the company.

Tualatin, Oregon, Us

Led user experience initiatives and spearheaded the development of user interfaces for a comprehensive B2B enterprise process documentation software platform, utilizing interactive Adobe XD prototypes to communicate product strategy and maintain consistency across interactions and visuals.Oversaw developer output and monitored progress as a key member of the Product Management team, ensuring seamless implementation of design elements within the development process.By delivering a user-friendly platform with intuitive navigation and streamlined workflows, successfully solved a long-standing fifteen-year-old problem and generated significant revenue for the company.Overall, these efforts drove tangible improvements in customer satisfaction and contributed to the company's growth, highlighting the impact of effective user experience design on business success.

San Jose, California, Us

Streamlined Agile UX processes by implementing A/B and usability testing, and provided support to cross-functional teams including marketing, legal, engineering, and project management resulting in goals and timelines being met.Developed and executed effective marketing campaigns, leveraging Adobe CC and HTML/CSS to create compelling alert messages and landing pages that contributed to improved monetization.Collaborated with agencies to ensure alignment with corporate branding, and successfully created responsive pages and alerts using Adobe Experience Manager (AEM).These efforts significantly increased product adoption by helping users make informed decisions, ultimately resulting in driving revenue growth and saving the company money.

San Jose, California, Us

Responsible for modifying messaging and graphics to increase online monetization of McAfee's LiveSafe Security software.

Santa Clara, California, Us

Worked collaboratively with engineering in an Agile/Scrum environment to develop visual assets directly in XAML, ensuring alignment with Intel's UI consistency guidelines and adherence to the corporate style guide.Streamlined processes and optimized workflows, resulting in increased efficiency and cost savings for the company.Successfully mentored and guided junior design team members, contributing to the growth and development of the team.Through these efforts, significantly increased usage of applications and internal websites, enhancing productivity and ultimately driving business success.

Beaverton, Or, Us

Lead web designer/developer, SEO/marketing, customer serivce

Bachelor'S Degree, Web Page, Digital/Multimedia And Information Resources Design

Bachelor Of Science (B.S.), Web Design And Interactive Media

Aa, Visual Communications

Diploma, Art/Art Studies, General