Responsible for delivering multiple highly visible consumer loyalty programs including digital and business process improvement, integrating enterprise data, analytics and business services into website, mobile apps, e-commerce, and retail campaign events. Program of work includes delivering online events for OnePass, Black Friday, and Flybuys.

Responsible for overseeing the strategic program, partnering with Executives and business leaders to identify initiatives, set-up projects, identification of project risks and necessary adjustments and working with delivery teams on the end-to-end project lifecycle to achieve successful outcomes and realise benefits.• Support business planning and the alignment of initiatives to strategy.• Collaborate with all levels of the business to identify and define projects, the development… Show more Responsible for overseeing the strategic program, partnering with Executives and business leaders to identify initiatives, set-up projects, identification of project risks and necessary adjustments and working with delivery teams on the end-to-end project lifecycle to achieve successful outcomes and realise benefits.• Support business planning and the alignment of initiatives to strategy.• Collaborate with all levels of the business to identify and define projects, the development of business cases and submission through investment forums.• Assure project delivery, setting up governance, health checks, identifying risks and necessary adjustments, and supporting the delivery teams to mitigate.• Manage continuous improvement of the project delivery and risk frameworks. Show less

Responsible for managing the end-to-end lifecycle of transformational programs of work, both business and ICT/technical (website, CMS, LMS, CRM, SaaS integrations, Azure cloud, infrastructure, data migrations and cyber security) using Waterfall and Agile methodologies.Responsible for: customer/stakeholder management, RFP/procurement and vendor management, business case development, ideation, scoping, project planning, budget and forecast, change management and benefit realisation… Show more Responsible for managing the end-to-end lifecycle of transformational programs of work, both business and ICT/technical (website, CMS, LMS, CRM, SaaS integrations, Azure cloud, infrastructure, data migrations and cyber security) using Waterfall and Agile methodologies.Responsible for: customer/stakeholder management, RFP/procurement and vendor management, business case development, ideation, scoping, project planning, budget and forecast, change management and benefit realisation. Key projects delivered:• New data driven corporate website – Sitecore’s CMS, integrating with MS Dynamics CRM, Learning Management System, Single Sign On (SSO), SaaS applications, and supporting Azure cloud infrastructure.• HR system & payroll – Implemented the new solution (SAP SuccessFactors) including substantial change management.• Cyber security – Critical program of work to reduce risk profile.• New business function – Establishment of a new business function, associated operating model (people, process and capabilities) and new customer offerings. Show less

Senior manager for delivery within the client service and PMO function for this Melbourne start-up. Projects were focused in the insurance, superannuation, finance and wealth management sectors.Responsible for end-to-end delivery of client projects using resources both local and outsourced. Projects delivered using a hybrid approach of PMP and Agile (Scrum, Kanban) methodologies within Jira.Key achievements:• Project managed the discovery, ideation and development of mobile… Show more Senior manager for delivery within the client service and PMO function for this Melbourne start-up. Projects were focused in the insurance, superannuation, finance and wealth management sectors.Responsible for end-to-end delivery of client projects using resources both local and outsourced. Projects delivered using a hybrid approach of PMP and Agile (Scrum, Kanban) methodologies within Jira.Key achievements:• Project managed the discovery, ideation and development of mobile applications (iOS/Android) to improve visibility for client investment customers.• Project managed the continuous improvement of business-critical wealth and life insurance websites and their member portals. Show less

Responsible for full project lifecycle and end to end delivery of client initiatives using resources both local and outsourced using hybrid waterfall and Agile methodologies.Projects included: business and ICT/technical (website, Sitecore CMS, Magento, WordPress, E-commerce, PayPal, Microsoft CRM, SaaS integrations, cloud, infrastructure, data migrations and cyber security). APD (formally Next Digital) is one of Asia Pacific's leading digital marketing agencies.

Senior member of the PMO, responsible for delivering digital programs of work in the web and mobile (iOS/Android) applications including Ecommerce/PayPal (PCI DSS compliance).KeyCriteria is a large software, cloud service and mobile application development company building for the British telecommunications industry.

Responsible for delivering client digital programs and projects for this media agency (including Ecommerce, FMCG clients). Local and outsourced development teams across Europe.Tradewind is a digital media agency specialising in opening new media avenues for clients.

Responsible for full project lifecycle and end to end delivery of digital projects for this media agency (including Ecommerce, FMCG, pharmaceutical, educational and sporting clients). Local and outsourced development teams across Europe and Asia

Developing a range of streaming Sports, news and multimedia websites including international cricket, football and other official sport websites with up to the minute sync content, video, highlights and score feeds.TWI is the largest independent producer and distributor of sports programs in the world.

Managed the customer service/customer logistics team. Worked closely with CTO to develop and implement critical business processes that would streamline the customer service department.