Configuration Technician
CurrentTechnical configuration lead for six national clients performing setup, configuration and testing of client equipment.• Configure PC’s, servers, digital signage media players, retail equipment, peripheral equipment and network security cameras• Configure Cisco routers and switches. Configure Aruba switches• Configure Apple devices utilizing AirWatch• File warranty claims with vendors and complete repairs for failed equipment. Develop and maintain documentation outlining the warranty process• Work with project management for new and existing projects and provide status updates from the configuration department• Provide technical assistance to field technicians needing assistance on new projects• Update client tickets using ServiceNow