Recognized for performance in Leadership, Process Improvement and Teamwork. Detail oriented, self-motivated, responsible and proactive support professional with many years of technical support and management experience, Salesforce.com CRM administration and customer service experience. Strong problem solving skills, organizational skills and able to manage and prioritize multiple tasks and projects.Experienced Network Operations Center (NOC) skilled in Team Management, Leadership, Telecommunications Management, Customer Service, Networking, Telecommunications, Technical Support, Troubleshooting, Hardware Testing, Customer Relationship Management (CRM), Salesforce.com, Microsoft Office and Visio.
Listed skills include Customer Service, Networking, Telecommunications, Team Management, and 32 others.