Owner/Waffle Hustler
Brown Sugar Kitchen
2534 Mandela Parkway, Oakland, Ca 94607
Responsibilities included reviewing contracts, making operational decisions, creating employee manuals, hosting, hiring and managing employees, sound design, IT, creating and managing social media networks (Facebook, Instagram, Twitter, Youtube, Google +), public relations (creating the largest social medial network for any restaurant in the East Bay at that time), writing monthly newsletters, maintaining mailing lists, shooting still photography for social media and print promotional needs, creating original video contents, creating in-house production pieces and project managing all branding and marketing pieces requiring professional design services, handling all customer service inquiries, overseeing risk management, quality control of food product and dining atmosphere, overseeing facility maintenance, community liaison and outreach, conceptualizing and writing the narrative for The Brown Sugar Kitchen Cookbook (Chronicle Books 2014).