Philip Van Emmerik Email & Phone Number

Hobart, Tasmania, Australia

Sydney, Australia

I started this business in 2012 when I identified a gap in the security industry between CCTV security installers and the technical process of connecting CCTV systems to customers personal devices for remote viewing. This branched out into several other fields including but not limited to.- Providing technical support services to various clients including hardware troubleshooting and purchasing advice.- Website design services, back-end support, and administration.- Remote support… Show more I started this business in 2012 when I identified a gap in the security industry between CCTV security installers and the technical process of connecting CCTV systems to customers personal devices for remote viewing. This branched out into several other fields including but not limited to.- Providing technical support services to various clients including hardware troubleshooting and purchasing advice.- Website design services, back-end support, and administration.- Remote support troubleshooting and management services as well as onsite consultations.- Provide exceptional customer service and end-to-end service delivery with a loyal base of repeat customers. Show less

Hobart, Tasmania, Australia

Administrator | Project Management | Information Technology | Risk Assessment | Stakeholder engagement | Client Relationship Management | Information Management | Human Resources | Accounts

Sydney, Australia

The school security unit provides a wide range of services including risk assessments, security guards, security system design and maintenance coupled with the 24/7 monitoring of electronic security systems. My role within the Security Design team consists of.- Providing technical design advice on the placement of electronic security equipment to platforms such as CCTV, access control and intruder alarm systems.- Providing advice on policy and procedure in line with department… Show more The school security unit provides a wide range of services including risk assessments, security guards, security system design and maintenance coupled with the 24/7 monitoring of electronic security systems. My role within the Security Design team consists of.- Providing technical design advice on the placement of electronic security equipment to platforms such as CCTV, access control and intruder alarm systems.- Providing advice on policy and procedure in line with department guidelines and specifications.- Working as part of the design team to deliver multiple projects simultaneously within tight deadlines.- Sourcing a range of stakeholder’s advice and contributing my own overcome challenges.- Applying sound knowledge of HPE record management systems, record naming conventions, file tree structures and government policy relevant to digital document management.- Meeting with stakeholders to discuss, influence and negotiate ideas for ongoing improvement.- Presenting a wide range of document templates, presentations and reports with proficiency utilizing MS Office applications Show less

Sydney, New South Wales, Australia

Initially employed as a customer service consultant following up quotes, processing acceptances and amendments. I moved up through the company and I now manage in co-ordination with a colleague the following on a casual basis. - Providing technical support services for hardware, purchasing, and troubleshooting.- Yard operations including procurement, order preparation, dispatch and receiving.- Administrative tasks, order processing, recruitment, team logistics, marketing… Show more Initially employed as a customer service consultant following up quotes, processing acceptances and amendments. I moved up through the company and I now manage in co-ordination with a colleague the following on a casual basis. - Providing technical support services for hardware, purchasing, and troubleshooting.- Yard operations including procurement, order preparation, dispatch and receiving.- Administrative tasks, order processing, recruitment, team logistics, marketing, advertising, and brand management and invoicing.- Management and coordination of teams, tools and equipment including plant hire, and tool servicing roster. Show less

Sydney, New South Wales, Australia

My duties as a customer service representative which extended into technology support tasks and consisted of.- Providing customer service, product support and complaint handling.- Warranty verification through the companies record management system.- Managing the integration of customer data to the customer relationship management system.- Project managing the implementation of the returns and replacement parts ordering process.

Sydney, New South Wales, Australia

AMF Bowling comprises 60 centres across Australia and New Zealand. I helped establish there Nationwide booking centre and moved on to providing administration services at head office consisting of.- Corporate administration for a range of departments within the organisation and support for the senior leadership team.- Reception duties and first point of contact for visitors requiring the utmost level of integrity, efficiency, and professionalism.- Responsible for scheduling… Show more AMF Bowling comprises 60 centres across Australia and New Zealand. I helped establish there Nationwide booking centre and moved on to providing administration services at head office consisting of.- Corporate administration for a range of departments within the organisation and support for the senior leadership team.- Reception duties and first point of contact for visitors requiring the utmost level of integrity, efficiency, and professionalism.- Responsible for scheduling meetings, catering, mailroom distribution, and staff work-life balance program. Show less

Sydney, New South Wales, Australia

- Addressed and responded to all incoming calls and enquiries. - Transferred phone calls and liaised with Call-Centres throughout Australia. - Responded to and resolved customer complaints.- Perform sales activities.- Advise customers and stakeholers on promotions, products and services.

Sydney, New South Wales, Australia

- Performed inbound call-centre sales.- Provided pre-sale product support for computers equipment and peripherals.- Advised on technical specifications and hardware inter-compatibility.

Sydney, Australia

- Performed inbound call-centre sales.- Provided technical support and advice over the phone to business and homeowners.- Created customer accounts and setup user access.- Coordinated and managed repairs and replacements.