Corporate Social Media Manager
Greenville, South Carolina Area
Social media lead for Michelin and all its brands in North America. In-house adviser for social/digital media issues. Oversight of social media governance, policy, strategy and operations in Canada, Mexico and the United States. Responsible for social media training program, social media analytics, social customer care, crisis strategy, engagement process and creative agency guidance. Leadership of real-time social media marketing strategies, influencer campaigns and high-profile events. Close collaboration and advisement on communications issues to multiple departments.