Phily Shen Email & Phone Number

Cupertino, California, United States

• Provide technical sign support to customers during pre and post sales phases for design-in wins.• Documentation evaluation and deployment in design proposal, schematics, layout and ME package review. • Work with customers in field application supports from development, project scheduling to ramping. • Conduct experimental test with customer and evaluate results.• Support factory in Tech project management for all events.• Traveling to support projects and business.

Bellevue, Washington, United States

• Performs duties of scanning and /or imaging documents• Work with Life, New business and Premium department to ensure smooth process.• Process 4000+ individual life and new business application monthly with my team and achieve over 99.6% accuracy.• Check process, records, and deposit. • Lead of the safety operation.• Support AWS(Amazon web service) setup and issus.• Perform basic equipment troubleshooting and escalate calls to technicians.• Maintains records for management reports and inventories of supplies needed.• Responds to and coordinates service call.• Maintains daily meter and service logs• Answers customer questions regarding status or feasibility of job requests.• Performs duties related to the shipping and receiving of materials.• Occasionally perform shipping, receiving and dock work in a mailroom type environment.

Bellevue, Washington, United States

• Manage and arrange Amazon logistics.• Solve technical software and hardware difficulties in store to sure the smooth operation.• Work alongside store owner to hire and train new employee.• Inventory manages, to insure all our supply and help can satisfied our customer.• Profound experience in POS and CMS system.• Demonstrate friendly service to 500 mailbox holders on a weekly basis and build relationships with them.• Strategized new marketing strategies with employees and manager, which result in an increase of sales.