Tracy Phipps Email and Phone Number

• Promoted love of game by assisting children with introducing new skills and promoting teamwork• Improved player behavior through positive reinforcement• Directed ambitious sessions to develop athletic abilities, teamwork, and confidence• Introduced games and drills, which helped child develop skill levels• Promoted good sportsmanship among players• Communicated with children, teachers, school directors, parents, and fellow coaches• Ability to effectively coach children of all ages and all developmental levels, including those with developmental challenges or special needs

• Created executive analysis reports highlighting business issues, potential risks and profit opportunities.• Identified and investigated variances to financial plans and forecasts by interpreting financial results.• Developed and implemented efficient accounting, financial and operational systems.• Analyzed budgets, financial reports and projections for accurate reporting of financial standing.• Created strategies to increase client revenue and reduce client spending.• Managed high volumes of financial activity in a fast-paced, risk-based environment.• Performed complex general accounting functions, including preparation of journal entries, account analysis and balance sheet reconciliations.• Maintained integrity of general ledger, including the chart of accounts.• Restructured and analyzed Quickbooks to improve reporting.• Thoroughly reviewed financial statements and tax audits to correct any discrepancies.• Developed, monitored, and analyzed Key Performance Indicators (KPI) and financial ratios.• Audited internal financial processes.• Developed staff pay scales after completing a full market analysis.• Developed budgets and forecasts for profitability and cash flow.

• Provide direction to several operational departments, including Operational Accounting, Agent Support Center, and Reporting and Analytics.• Developed and maintained financial reconciliation process for acquisitions. Identified inefficiencies and made recommendations for process improvements. Provided oversight for accounting operations, close, reporting and reconciliations.• Implemented new policies and procedures to improve operational and accounting controls.• Assisted in data migration and data validation following the division's acquisition.• Defined scope and goal of projects, including SharePoint 2013, Salesforce.com, and Concur. • Contributed to the development of the aforementioned systems.

• Managed a group of analysts who provided all business reporting and data analytics for all divisions, including operations, sales, and marketing.• Led system implementation and integration processes to improve efficiency and streamline processes. Developed KPIs and metrics used to determine inefficiencies and areas for improvement.• Tracked, analyzed and interpreted trends in production, customer, and agent data.• Identified process boundaries and determined opportunities to automate processes and functions. Conducted cost benefit, schedule, contract performance, variance and risk analysis.• Compiled and synthesized relevant business data such as financials, performance, and headcount forecasts. Collaborated with cross-functional teams to draft project schedules and plans.• Monitored team progress and enforced deadlines.

• Managed a group of analysts who provided all business reporting and data analytics for all divisions, including operations, sales, and marketing.• Led system implementation and integration processes to improve efficiency and streamline processes. Developed KPIs and metrics used to determine inefficiencies and areas for improvement.• Tracked, analyzed and interpreted trends in production, customer, and agent data.• Identified process boundaries and determined opportunities to automate processes and functions. Conducted cost benefit, schedule, contract performance, variance and risk analysis.• Compiled and synthesized relevant business data such as financials, performance, and headcount forecasts. Collaborated with cross-functional teams to draft project schedules and plans.• Monitored team progress and enforced deadlines.

• Managed a group of analysts who provided all business reporting and data analytics for all divisions, including operations, sales, and marketing.• Led system implementation and integration processes to improve efficiency and streamline processes. Developed KPIs and metrics used to determine inefficiencies and areas for improvement.• Tracked, analyzed and interpreted trends in production, customer, and agent data.• Identified process boundaries and determined opportunities to automate processes and functions. Conducted cost benefit, schedule, contract performance, variance and risk analysis.• Compiled and synthesized relevant business data such as financials, performance, and headcount forecasts. Collaborated with cross-functional teams to draft project schedules and plans.• Monitored team progress and enforced deadlines.

• Developed and maintained data and reports to be used in business and financial analysis. Implemented Microsoft Access databases to assist in data mining and reporting efforts. Created revenue models for varied insurance products for financial planning.• Project lead for the implementation of Clarity for use in financial reporting. Reviewed journal entries to ensure accuracy of the G/L.• Assisted with the production of the monthly financial statements, management reports and board packages. Developed and prepared monthly and annual expense forecasts, including any necessary recommended action required to manage costs to achieve budget.• Created daily, weekly, and monthly reports and presentations illustrating business performance and goals. Monitored and analyzed Key Performance Indicators (KPI) and financial ratios.

• Participated in month-end close and reconciliations.• Entered journal entries into MAS500.• Assisted in implementing Concur company-wide for expense report management. Maintained prepaid expense tracking.• Addressed and resolved non-routine, complex and unexpected variances.

• Corporate retail accounting for multiple business units• Entered journal entries into PeopleSoft• Reconciliations of sales and use, gross receipts, and property taxes• Calculated and posted maintenance and utility expense accruals• Developed Microsoft Access databases to improve efficiency

• Established a QuickBooks accounting system to reflect accurate financial records for the IT department• Researched and resolved accounts payable discrepancies, which included processing and distributing the University's telecommunication invoices for proper expense allocation• Analyzed cost control and provided financial information to support departmental goals. Managed departmental office supplies, vendors, organization and upkeep• Provided reliable and timely project by project expense, capitalization, and amortization data• Prepared monthly and annual expense forecasts, including any necessary recommended action required to manage costs to achieve budget• Managed all non-technical aspects of the University's student computer labs, including supervising approximately 30 student employees• Developed documentation for common processes for both support staff and end-users• Provided back-up support to the University's IT help desk