• Visit potential clients together with sales• Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers.• Provides product, service, or equipment technical and engineering information by answering questions and requests.• Prepare cost estimates, plans, and related customer documents. • Establishing new, and maintaining existing, long-term relationships with customers. • Managing and interpreting customer requirements.• Persuading clients that a product or service will best satisfy their needs. • Negotiating tender and contract terms with suppliers.• Analyzing costs and sales pricing. • Preparing reports to head of product department. • Meeting regular sales targets and co-coordinating sales projects. • Making technical presentations and demonstrating how a product will meet client needs.• Providing pre-sales technical assistance and product education, liaising with other members of the sales team and other technical experts.• Help in designing the custom-made products.• Gains customer acceptance by explaining or demonstrating cost reductions and operations improvements.• Contributes to team effort by accomplishing related results as needed.

Plan and organize migration of product for the hold market.Manage the movement of equipments with organizational policy and procedure.Coordinate & control service provider (SVOA, Acer, Ricoh, Americana and Intranet etc.) & network provider (DataNet, True, TT&T and TOT) to provide smoothly, completely installations & implementations.Plan and manage equipments to supply as customer request urgently.Procurement plan advance in yearly for supply equipments to support market demand.Co-Promotion with tourism organization (TTAA, ITA), Airlines to support tourism industry.

Diagnose and resolve technical hardware and software issues.Research questions using available information resources.Advise user on appropriate action.Redirect problems to appropriate department.Identify and escalate situations requiring urgent attention.Track and route problems and requests and document resolutions.Prepare activity reports.Stay current with system information, changes and updates.