Assigning therapists to children needing occupational, physical & speech therapy according to geographical location. Verifying Insurance. Entering patient demographic information into computer. Filing medical records information in charts. Acted as personal assistant to owner. Answering telephones. Maintained case management records and appropriate documents. Demonstrate sensitivity towards persons with different behavior, attitudes, and/or cultural backgrounds. Also made presentations to different groups.

Bath residents; assist with meals and dressing as needed. Provided incontinent care as needed. Checked vital signs on residents as needed. Conducts customer interviews and gathers information regarding patient treatment and care. Worked closely with Licensed Practical or Registered Nurse on duty.

Supervised/mentored children ages 7-17. Provided homework assistance and conducted classes regarding health, nutrition and peer pressure issues. Performed outreach within the community to different organizations. Made presentations to groups as needed to promote the

Collector (Agency placed)Third Party payor follow-up, insurance appeals, billing for home based dialysis company. Refiled incorrectly paid claims. Reduced the number of accounts in 90 to 120 day category drastically. Lead the Business Office monthly in revenue collected to meet monthly quota. Receive payments and post amounts paid to customer accounts. Locate and monitor overdue accounts, using computers and a variety of automated systems. Record information about financial status of customers and status of collection efforts. Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment. Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts. Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports. Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers.

Provided excellent medical billing and collections services to three providers. Followed up on unpaid claims and appealed incorrectly denied claims.

Patient Accounts CoordThird-party payor follow-up and collections. Appealed incorrectly denied claims. Collected on accounts that were pending bad debt write-offs. Assisted in reducing the number of accounts in 90 to 120 day category.

Registered patients in a timely manner, obtaining pertinant registration information. Responsible for obtaining insurance verification and precertification for accurate reimbursement. Collected on accounts in 90 to 120 day category. Provided switchboard relief and receptionist support. Laison for Business Office and nursing personnel. Provided financial counseling to patients and collected self pay balances.Submitted appeals for incorrectly paid/denied claims.

Administration Clerks CoursePerform duties in any specific office clerical occupation, and office management systems and procedures. Clerical duties such as office procedures, answering telephones, bookkeeping, typing and word processing, office machines operation, and filing.Status: Completed