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Seasoned general manager with multi-million dollar P&L experience. I am passionate about empathetic leadership, open communication, complete transparency, and extreme ownership. My Superpower is being a master connector. I think big; I focus on and help others see that path from where we are today to where we want to be in the future. As the default empath on many teams, I am able to see, interpret, and redirect interpersonal leanings to help get everyone to a decision.I build cohesive teams of overachievers; I attract and hire the right people and have the spirit of a teacher in mentoring and developing talent. I help boards and investors see and translate the vision into reality. Deep down I am an entrepreneurial leader capable of thriving in the largest matrixed organizations, designing and launching new initiatives to drive growth and add value.My experience bridges an incredible scope and scale of businesses, from startup to Fortune 1. No matter the size, fundamental principles apply; principles like passion, positivity, growth, scale, invention, and reinvention. I’ve launched new products, business lines, and companies - some incredibly successful and some not- but I learned and improved from them all. With tears, laughter, and lots of sweat, I have learned the difference between leading and just managing. From teams of 2 to 300, leadership fundamentals are the same. I’m passionate about Evangelizing the vision to: • Recruit the best team & inspire them to work together• Build an inclusive & creative culture unleashing the best• Align interests with internal and external 'partners' to create beautiful outcomes• Sell everyone that I come into contact with on the dream, Customers, Team, Peers, Community. Core Capabilities: • Solution Design - Innovating on new & current ideas that need re-thinking and optimization• Customer-focused, human-centered approach to all things• Product/Business: i.e. the buck stop with me for success• Product, thinking big, translating to realistic goals to get it done• Ideation of themes for marketing while driving for performance. • UX - how humans experience technology. It has to be magical, intuitive, and enticing. • Workflow, tying input metrics to actions so we know what is/is not working. • General Humanity - Kindness is a differentiator to build EQ. • Ask and answer the hard questionsProud Bentonville/Northwest AR Resident - Love to Travel even during COVID. Passionate Mini Cooper Enthusiast - when they’re both not broken
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Chief Experience OfficerKinetix Feb 2022 - Dec 2023Atlanta, Ga, Us -
Vp Customer ExperienceKinetix Feb 2021 - Feb 2022Atlanta, Ga, UsI am honored to be a member of the Kinetix team and for the opportunity to serve our incredible customers. In my role leading Customer Experience, I am focused on our overall product offering and supporting our go to market strategy. This is a dream scope for me as I get to help our customers find success by combining product, technology and delivery into an incredible experience. Recruitment Process Outsourcing is AWESOME! – RPO has changed in the last few years and now has become the flexible and supportive solution that it always had the potential to become. With Hybrid solutions that are flexible to the specific needs of individual customers we can meet people where they are hand help them shape their future of talent attraction and engagement. At Kinetix we can apply unlimited scalability, across RPO, Direct Placement and Staffing methodologies to cover all the contingencies. Our Employer Branding and HR Consulting products are beyond awesome. Bottom line we are here to help and we know how to solve the hard people problems. Everyone should have a list. A list of companies that they’ve come across that have left an impression. Places where they would be interested in adding value. Kinetix has been on my list for 10 years. I have pursued this team and am excited to join this incredible group of A-Players. It’s rare to find a team of people who are as aligned and talented as the Kinetix team. If you haven’t you should check this group out!
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Vp PeopleHandled. May 2019 - Feb 2021St. Louis, Missouri, UsAs one of the founding leadership team of Handled, I am humbled by the incredible growth and success of our organization. Starting with 7 people we’ve grown beyond 60 in 18 months. With services reaching across the country in 130+ markets. We launched new business units with gocrew.co and exercised the micro- product testing method to blast into our market space with incredible velocity. To say that we are disrupting is an understatement. With Handled we have created a clear company culture, celebrating core values: Ask hard questionsChoose to careGet it done wellWork TogetherBe ResilientAt Handled, I had this vision of HR being the opposite of the stereotypical HR department. Instead of telling people what they can’t do we seek understanding of the desired outcome and find a way to say yes, and obtain the outcome. To facilitate this conceptual change we designed all the things that HR does in a transactional model. This allows us to sell some of our services to B2B customers as consulting. We started with recruitment and developed a micro RPO solution followed by temp. labor services. This revenue creation not only made HR a profit center instead of a cost center but also is a key to facilitating Handled success. We don’t call ourselves HR because that’s not what we do, we’re the People Team. Working with our product and world-class development teams we built 12 HR specific, customer facing products from ideation to market to profitability in 18 months. At Handled we have built a great team culture based on values. Our Slack-fu is strong and I love every day as we build products and services to take to market. -
Shared Services Director Rpo Talent Acquisition DeliveryKorn Ferry Feb 2018 - Mar 2019Los Angeles, Ca, UsKorn Ferry is an exceptional firm with an breadth and depth of talent that I have rarely seen and it has been an honor to be a part of this organization. They've been on my list of companies that I wanted to work for for close to 15 years and all of my expectations were met. While here I had the opportunity to work with a number of RPO clients supporting and optimizing recruitment delivery. My teams ranged in size from 40 to 110 employees as we build a talent delivery philosophy to exceed client expectations. We were able to accomplish some excellent benchmarks across all of our KPIs and then were able to share the rewards with the team as a whole. Korn Ferry Advisory and Executive Search groups are amazing to work with and combined with the RPO scope the unified One Korn Ferry product offering is tough to beat. -
Director Talent Acquisition, Global Shared Services - GbsWalmart Feb 2018 - Jan 2019Bentonville, Arkansas, UsProud to be a part of the Walmart Family leading corporate recruiting and influencing for good to help great people find great jobs and saving our customers money. Walmart is one of those incredibly high performing organizations that you get excited to be a part of. While the size and scope of everything is beyond comprehension the people are amazing. The level of professional delivery especially in the Global Business Services division is awesome. The teams that I had the opportunity to work with were of a single mind and direction all working together to achieve the fundamental principles driving the company of growth and reduced costs. In the time that we directed the RPO for Walmart corporate we doubled the foretasted delivery of talent, saw double digit improvement in both hiring leader and candidate satisfaction and a 17 point improvement in critical req aging. We built world class niche solution teams in Technology, Finance and Accounting, Shared Services, and Temporary staffing. The pressure was felt and in that pressure the team blossomed into a world class example of full cycle talent acquisition delivery. It is an honor to have been a part of building and working with such talent. -
Client Services Director Talent AcquisitionCielo Talent Oct 2016 - Feb 2018Wauwatosa, Wisconsin, UsCielo is one of my all time favorite employers. Leadership communication, and internal networking was the key to my positive experience. We were on the same team working together and driving forward. We had a network of Director level leaders who worked closely together to unify and align to make delivery consistent and transparent. I have never worked with a group of colleagues with this level of partnership before or since. While with Cielo I had the opportunity to lead two teams serving healthcare in Tulsa OK and Wichita KS. Our teams exceeded all SLA and KPI deliveries within the first 6 months of the engagement and continued to optimize delivery. With extensive P&L responsibility we achieved balanced results between profitability and delivery and were able to exceed both client and firm expectations. Here's my Glass Door review of my time at Cielo - https://www.glassdoor.com/Reviews/Employee-Review-Cielo-RVW19966807.htm -
Regional Director Talent Acquisition - Mutiple Hospital SystemsAscension Oct 2016 - Feb 2018St. Louis, Mo, UsExecutive leadership of full life cycle Talent Acquisition for St. John Health and Via Christi Health Systems comprising 12 hospitals, 137 Clinics and 12,900 employees with 4,800 hires a year and a recruiting team of 42. Full P&L responsibility, achieving high recruiting performance while aggressively managing expenses. Executive RPO implementation team successfully launched and stood up complex multi-faceted RPO relationship.Developed and led quarterly senior executive recruitment delivery meetings.Championed recruitment operational excellence to exceed delivery expectations and to develop recruitment teams to world-class performance.Reduced average time to hire from 67 days to < 45 days. -
Global Talent Acquisition Leader - Shared Services DeliveryAdvance Central Services, Inc. Jun 2012 - Oct 2016Wilmington, De, UsI lead talent operations for a multi-divisional, multi-location diversified organization designing full cycle recruitment process and implementation to both improve hiring performance and reduce budget exposure. I have the opportunity to participate with the restructure of our recruitment systems including RFP process, ATS selection and implementation, recruitment team design and ATS administration. My passion is in implementing ultra-efficient recruitment selection processes, 5 days from resume to offer decision. While others spam the net using "post-and-pray techniques", I'm an old school recruitment leader using new school technology to be different than 99% of my peers. I subscribe to, and lead my team to, the "Recruit like you mean it" philosophy. In this philosophy we focus on Human-Human interaction and leverage technology to facilitate those interactions. While every conversation isn't always on the phone anymore we rely on video, audio and social interaction to tell our story and show how we are the employer of choice. It's hard work but one human interaction is better than none and every one gets you closer to a hire. My goal is to change the world within my sphere of influence and find great satisfaction every day in that accomplishment. -
Rpo Project Manager - Talent Acquistion DeliveryDecision Toolbox Jul 2012 - Oct 2013Mooresville, North Carolina, UsDecision Toolbox is a World Class full cycle Recruitment Process Outsourcing and recruitment solutions firm. I have managed the digital transition of multiple Advance news papers across the country. Specific focus has been organizational design, compensation, recruitment process design and implementation. -
Client Delivery RpoRandstad Sourceright Apr 2011 - Aug 2012As a Sr. Recruiter I managed all finance and accounting recruitment across all divisions of Honeywell. ,
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Recruitment Process Outsourcing Client ManagementNorthhuman Capital Mar 2010 - Jun 2012Managed RPO and Contingent relationships with multiple clients including Decision Toolbox, Advance Central Services INC., Randstad SourceRight, Honeywell, AonHewitt, KPMG, Chrysler, TalentFusion, CVS CareMark, Rock Tenn, and ibRecruiters placing hundreds of candidates in less than a year. -
Us Talent Acquisition LeaderAdvisors Asset Management Aug 2008 - Mar 2010Monument, Co, UsI managed the talent acquisition process for the firm on a national level, in addition to training and development and organizational design responsibilities. -
Corporate Hr, Phr, Vice PresidentJpmorgan Chase Sep 2005 - Aug 2008New York, Ny, UsResponsible for Human Resources support of retail banking in North Arizona, Financial Advisors in Utah, Colorado, and Arizona, and Call Center representatives for a Broker Services Center in Phoenix and Tampa. -
Owner, PresidentNorthcorp Marketing 2004 - 2005*Originated a dynamic and profitable marketing company catering to the mortgage industry*Assumed responsability for all areas of business performance and management including sales, client relations, accounting, legal and operations.
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Regional ManagerGear For Sports 2003 - 2004Lenexa, Kansas, Us -
ManagerMarriott International 2000 - 2003Bethesda, Md, Us*Investigated inappropriate behavior, enforced policies, wrote investigative reports. *Directed Personnel*Property management
Phil North Education Details
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Brigham Young UniversityPsychology -
University Of PhoenixBusiness Administration
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Human Capital Institute
Frequently Asked Questions about Phil North
What is Phil North's role at the current company?
Phil North's current role is Tech Innovator, People Connector,Talent Attracter, Board Influencer,Story Teller,Gearhead Founder- Cars and Watches.
What is Phil North's email address?
Phil North's email address is pn****@****xhr.com
What is Phil North's direct phone number?
Phil North's direct phone number is +191852*****
What schools did Phil North attend?
Phil North attended Brigham Young University, University Of Phoenix, Human Capital Institute.
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