Senior Inside Sales
CurrentManage customer records;Guide the order processing team, monitor the delivery progress to ensure the order is delivered to the customer as soon as possible;Managing and drafting administrative documents related to business activities;Collect and process customer feedback;Set up appointments between sales staff and customers;Conduct surveys, assess customer satisfaction after each appointment;Support the sales department to perform tasks such as product introduction, sales consulting and payment to achieve sales targets;Keep track of incentive programs, promotions, gifts to introduce to customers;Report weekly, monthly, quarterly and yearly business activities to the director.