Ngoc Pham Email & Phone Number

Ho Chi Minh City, Vietnam

Responsibilities:- Transmit the brand values and culture to clients through sales and after-sales service.- Generated sales leads by attending timepieces, high jewelry events and networking opportunities.- Develop strong, lasting relationships with clients and build emotional connections.- Ensure the Boutique is maintained to a high standard, take lead on Boutique operations (sales, stock, after-sales and complaint handling).- Advised clients on product features and benefits best suited for their individual needs.- Maintained customer and client databases and updated databases periodically.

Ho Chi Minh City, Vietnam

Responsibilities:- Work closely with Service Advisor, Service Manager, Sales team to support aftersales and sales activities for 3 automotive brands (Rolls-Royce, McLaren & Lamborghini) in Vietnam.- Work closely with Parts Department to identify and confirm parts scopes, as well as to ensure availability both physically and on the system (SAP).- Process aftersales’ quotations and warranty credit notes.- Ensure sales order, service order & invoice accuracy, release order, invoice & E-invoice.- Work closely with Accounting team to invoice clients and process payments.- Collect, check, and record sales and service’s documents.- Perform basic Service Manager assistant functions (customer meeting support, meeting minutes preparation,…).- In charge of creating, managing product ID, goods movement, stock transfer, internal transfer (PO, SO, invoice, E-invoice) on the system.- Monitoring the price list on the system.- Check daily sales and service report.- Manage orders' delivery timeline.- Update databases and customer records.

Ho Chi Minh City, Vietnam

Ho Chi Minh City, Vietnam