Phoebe Howard Email & Phone Number

Birmingham, England, United Kingdom

-Delivering excellent customer service in a fast paced environment, assisting customers with product selection, queries, and complaints.-Collaborating effectively as part of a team to ensure efficient store operations, maintaining a clean and organised work environment, and create a welcoming atmosphere for customers.-Maintaining a thorough understanding of products and promotions, providing accurate information and guidance to customers to enhance their shopping experience.-Developing a strong understanding of food labelling legislation and ensuring compliance with allergen information requirements, prioritising customer safety and reassurance.

Birmingham, England, United Kingdom

B:Music is a charity that promotes diversity in the music industry through innovative and impactful events. They operate two venues in the centre of Birmingham, Symphony Hall and Town Hall. My role is to:-Provide exceptional service and a world class experience for all guests.-Enforce security and following strict health and safety policies.-Collaborate within a team of stewards.-Act as a key point of contact for guests, resolving any issues and helping them enjoy their visit.

Birmingham, England, United Kingdom

o Efficiently administered COVID-19 vaccines to over 60 patients per day, demonstrating resilience and ability in a fast-paced, high-pressure environment in full PPE.o Successfully contributed to the national vaccination program by executing accurate vaccine preparation, dilution and administration.o Collated patient information and sensitively answered questions on the procedure, explaining the risks and side effects that could occur.

Birmingham, England, United Kingdom

o Managed a challenging meet and greet information desk at the Women’s Hospital, interacting with diverse patient populations.o Conducted patient surveys face to face on the wards, contributing to quality improvement initiatives and developing interpersonal skills.o Demonstrated compassion and empathy through patient care, exposing how gender, ethnicity and social class affects health care needs.

Master Of Public Health - Mph, Public Health

o Developing a comprehensive understanding of public health principles and practices, including epidemiology, health economics, health.

Bachelor Of Science - Bsc, Medical Biochemistry

I have studied a diverse range of modules. These included Biochemistry, Microbiology, Introductory Developmental Stem Cell.

A Level, Maths. Biology, Chemistry

Master Of Public Health - Mph, International Public Health/International Health