Phoebe Cole Email & Phone Number

Brisbane, Qld, Au

Brisbane, Queensland, Australia

• Delivering and managing the employee journey from onboarding to offboarding• First point of contact for the People & Culture team• Manage the people metrics and monthly internal reporting requirements• Update and maintain company HRIS (ELMO)• Manage the People & Culture inbox and provide first level advice and support for contracts, policies and HR systems• Create employee contracts and letters advising of employment variations• Telephone screening candidates and booking interviews• Conducting reference checks via Referoo• Creating and maintaining the monthly People & Culture statistical dashboard• Organising employee cultural safety training in both Australia and Aotearoa New Zealand• Manage People & Culture contributions for the College-wide weekly newsletter• Conducting inductions for our newly onboarded employees• Collate and submit the annual WGEA report• Manage the annual remuneration review process for all eligible employees• Assist in the creation and delivery of the annual Performance Development Plans (PDP) for all employees• Assisting Business Partners with scheduling and organising Learning & Development courses for employees• Manage and deliver the annual flu vaccination incentive for all employees

Sydney, New South Wales, Australia

Brisbane, Australia

• Update and maintain company CRM (WorkFlowMax)• Support with financial administration including invoicing, accounts payable/receivable, bank reconciliation and drafting fee proposals• Organise travel arrangements for employees including flights, accommodation and hire cars• Prepare and format client reports for the Director• Following up aged receivables on a weekly basis• Receive and direct company calls• Monitor and manager Government and Private Sector memberships, including submitting Director CPD points

Cleveland, Qld

• Update and maintain company CRM (WorkFlowMax)• Manage incoming calls and emails from both employees and clients• Processing auditor deliverables and ensuring compliance with company policies• Maintaining requisite documentation on the company’s document management system• Maintain trainee records on the student management system (VETtrak)• Build rapport with auditors and clients through regular phone communication• Run daily task reports and follow up with employees in regard to overdue deliverables• Managing multiple high-volume email inboxes• Creating certificates for newly certified clients

Bachelor Of Business

Majoring in Human Resource Management and Management

Queensland Certificate Of Education