Having lived and worked abroad as a freelance hairdresser for 12 years and management roles in the fitness industry, Phoebe returned to Ballarat with her British husband Rob and their baby daughter Tilly.After uncovering an opportunity for high quality property styling in a booming real estate market, Phoebe and her mum Jan took the leap and formed Smuk Property Styling in 2019.Since then, another daughter Lottie was born, Jan has retired from the business, and the brand has transformed into Olive Interior Styling (which Phoebe refers to affectionately as her third baby!).With a vibrant and collaborative approach, Phoebe goes above and beyond for her clients. Supported by a fabulous team of stylists, Phoebe’s mission is to deliver a more personalised and creative approach to the Ballarat property styling scene with intentionally designed spaces that evoke yearning in potential buyers.

KĀYA Health Clubs offer a range of restorative therapeutic options, to complement our range of holistic health and fitness options. Experience relaxation and fulfilment, every time you walk through the door; whether to attend one of our 240 Yoga, Boxing, Barre, Spinning, or Pilates classes, or to use our modern cardio and weights equipment. My responsibilities at KĀYA include: - Management of all reception and sales staff- Recruitment, induction and training of all staff according to standard protocols- Conducting quarterly reviews- Handling complaints from members- Ensuring club maintenance and quality assurance - Managing all administration duties, including direct debit, membership changes and cancellations- Managing the retail operations to maximise profit margins

Briggs Communications is a specialist crisis communications company based out of Melbourne. My responsibilities included:• Assisting with delivering a variety of projects efficiently and to a high standard and help with growing the business sustainably. • Managing the diaries of the Managing Director and senior staff members.• Coordinating bookings, logistics and travel as well as Briggs Communications events.• Administration support for contract and HR processes.• Controlling and reporting expenses.• Inputting data and managing databases as well as filing systems (soft and hard data).• Greeting guests, ordering and maintenance of office supplies, and maintaining general office organisation.• Reviewing grammar and formatting documents.• Basic everyday use of Microsoft Office (Word, Excel, and PowerPoint).• Basic everyday use of software platforms Asana, Insightly, Prezi, MYOB and Mailchimp.• Recently project managed all renovations, interior design/decorating and the relocation into Briggs Communications new office on Little Collins Street.

Employed by Ironman Australia to assist the National Event Services Manager with the Melbourne Ironman and other 70.3 triathlon events. Responsibilities included answering and managing all incoming external calls, making sure the athlete and event databases were all up to date, attending management meetings and recording outcomes and minutes, and assisting in general event organisation and all other administration tasks.

• Employed by Goldman Sachs as the Senior Client Services Administrator within their busy Corporate Nuffield Health Gym in London. Responsibilities included overseeing all administrative aspects of running the gym and managing the 3,500 active members. • Managing the diaries of the Program Director, Assistant PD and the five onsite Massage Therapists, coordinating weekly meetings, managing the filing systems, answering many email and phone enquiries, greeting members enthusiastically and in a warm and friendly manner, running weekly and monthly reports, opening and closing procedures, plus much more.• Basic everyday use of Microsoft Office (Word, Excel, and PowerPoint).

• Employed by the financial institution Deloitte as the Senior Client Services Administrator within their busy Corporate Nuffield Health Gym in London. Responsibilities included overseeing all administrative aspects of running the gym and managing the 2,200 active members. • Managing the diaries of the Program Director, Assistant PD and the two onsite Beauty Therapists.• Touring and signing members up, setting up monthly direct debits with an outside direct debit company and managing direct debit declines as well as following up any payment issues.• Coordinating weekly meetings, managing the filing systems, answering many email and phone enquiries, greeting members enthusiastically and in a warm and friendly manner, running weekly and monthly reports, opening and closing procedures, plus much more.• Basic everyday use of Microsoft Office (Word, Excel, and PowerPoint).