As a Patient Care Associate at Express Scripts Pharmacy, I provide excellent customer service and technical support to patients, providers, and pharmacists. I handle inbound and outbound calls, resolve issues, and ensure customer satisfaction.I have an extensive background in customer service and technical support, having worked as a manager and an assistant manager for both Sprint and T-Mobile. I have developed strong communication, problem solving, and organization skills that enable me to deliver quality service and support to diverse customers and stakeholders. I am motivated by helping others and improving their health and well-being. When I'm not working, I enjoy spending time with my husband of 13 years and our three girls.