• Serve as the first point of contact for all members and visitors, providing a welcoming and professional environment.• Answer and direct all incoming phone calls and emails promptly, ensuring all inquiries are handled efficiently.• Assist the manager in daily club operations and make sure everything runs smoothly.• General office duties (printing, scanning, photocopying, filing) • Perform data entry tasks with accuracy and attention to detail for all documents including membership agreements, waiver forms, cancellations, and payment processing • Order supplies and maintain inventory• Schedule and conduct appointments for gym tours, providing detailed information and exceptional customer service to ensure visitors feel welcome and informed. • Persuade potential members by addressing their needs and showcasing the benefits of membership, effectively supporting sales goals through a consultative approach.• Handle cash and card payments using POS systems, ensuring accurate transaction processing. • Oversee opening and closing procedures, maintaining a clean and organized facility. • Train all new staff in club operations and administrative duties.

• Manage 40-50 key clients of NTT Vietnam Ltd• Operate as the lead point of contact for all matters specific to the clients• Be a Project Coordinator, following every step of every project with the clients. • Visit clients with engineering teams regularly• Understand clients' problems in the IT field and give IT solutions and consultation for clients.• Realize revenue and margin targets and maximise sales opportunities through connecting client needs with NTT’ offerings and solutions• Prepare quotations and contracts, also negotiate contract agreements to maximize profit• Throughout the entire lifecycle of each project, coordinate and facilitate exchanges among the customer side, engineer teams, procurement team, vendors and any other internal/external stakeholders of the project to make sure the project runs smoothly.• Orchestrate meetings, propose solutions, submit proposals and actively participate (partly) in the presentation of these proposals.• Responsible for driving clients’ satisfaction throughout the entire lifecycle of the projects• Follow-up after-sales support• Clearly communicate regularly the progress of projects to internal and external stakeholders• Build enduring relationships with clients and display an understanding of the client industry, business environment and strategy to identify current and future opportunities for NTT.• Encourage revenue growth by inspiring clients to additional services.

1. Assistance to the Deputy Branch Director• Support the Deputy Branch Director in HR management, staff training, internal procedures, and business promotion activities.• Communicate with staff to track disbursements of financial leasing contracts, update business activities, and report supplier/customer statuses.• Relay instructions and requests from the Deputy Branch Director to the team.• Prepare and manage documentation for business promotions, including presentations, event flyers, cooperation contracts, and financial service guidelines for suppliers.• Serve as a liaison between the Vietnam office and the Japan headquarter.2. Business Coordination for Supply Chain Finance (SCF) Program• Drive sales and promote the Supply Chain Finance (SCF) Program, a program that supports suppliers through financial leasing services.• Build and maintain relationships with potential suppliers. • Train supplier sales teams on financial leasing services and procedures. • Attend supplier-hosted events and seminars for business networking. • Visit customer sites to gain insights into their operations.