Ages 17-19 I gained experience across a multitude of sections within the shop, starting on the customer service desk to overseeing the entire payment section. • Provided efficient service to customers by assisting enquiries and addressing complaints. • Organised colleagues and co-ordinated schedules. • Simultaneously advised colleagues on issues whilst serving multiple customers. • Utilised problem-solving skills to identify innovative solutions in regard to customer enquiries. • Collaborated with Team Members to ensure colleagues felt supported in their roles, enabling the section to run efficiently.

Deputy Managing Director for ‘ToDyeFor’ (tie-dye clothing brand) • Leadership and Coordination - Successfully led and strructured weekly team meetings, ensuring productive and innovative discussions. • Enforced Targets - Implemented and monitored targets for the team, consistently following up with each team member to ensure goals were achieved.• Public Speaking - Prepared and presented a pitch to local business owners, effectively articulating the unique aspect of our company. • Teamwork - Maintained a role of leadership whilst also nurturing a collaborative team environment.