Phoebe Knowles Email & Phone Number

Leeds, Gb

Leeds, Gb

York, England, United Kingdom

Knaresborough, England, United Kingdom

-Producing Graphics content for 5 different companies so far, each with their own brand standard.-Managing publication projects with external designers by communicating adjustments and amendments then proofing this with higher up members of the team for further input/ sign off-Creating a consistent brand image throughout ensuring all details are the same such as font, spacing, colour, sizing etc.-Producing a variety of publications through InDesign, Illustrator and Photoshop, in house including flyers, brochures, business cards, banners, labels, event promo, logos and package images.-Overseeing the successful print and distribution of said publications through proofing and conversing with print companies, checking the product upon arrival and sending off to the correct location.-Designing social media posts/ emailers to send out to clients and various pages to create a strong and positive image of the relevant company.-Taking on briefs from clients and colleagues, ensuring the best service from start to finish.

Leeds, England, United Kingdom

-Managing the opening and closing procedures of the venue in accordance with company standards, including cash handling, stock management, and the locking and securing of the building.-Counting and managing stock flow throughout the week-Driving the guest experience and delivering on the company value of fun, ensuring the atmosphere was correct for the level of trade and our guests were having a great time.-Chasing feedback through various platforms to identify any weak points from the guest prospective.-Managing a team of 50 individuals across various roles-Ensuring the staffing of the venue is well managed ensuring a smooth day/ night by checking we have adequate team members who have a clear plan of the expectations.-Being a key part of the on-boarding process of our team, including recruitment days, interviewing and hiring, and their training and progression.

Leeds, England, United Kingdom

-Responsible for the efficient operation of the restaurant catering for up to 500 covers.-Managing a team of around 40 during shifts, more closely working with the restaurant team which consisted of around 10-Handle bookings appropriately, both accepting and organising them to seeing it through to meet our standards, considering busy periods and effective turn over of each one.-Supervising the team to ensure they are working effectively, ensuring that they feel supported and engaged in their role.-Ensure the customer receives a positive and memorable experience, with any complaints dealt with promptly and to a high standard.-Working alongside the management team to deliver a profitable business while still delivering a high service standard.-Training sessions of up to 30 team members developing existing skills and teaching new ones.