Territory Sales Manager
CurrentResponsible for achieving sales targets, strategies, and tactics for the Rinnai assigned territory• Sales development and growth of Repair and Replace segment, new construction builder Plumbing Contractors and Commercial Mechanical/ Plumbing contractors.• Provide product and installation training as needed to Plumbing contractors by segment.• Implement and provide pricing, applicable discounts, advertising, and programs as approved by theDirector of Sales.• Manage and gain… Show more Responsible for achieving sales targets, strategies, and tactics for the Rinnai assigned territory• Sales development and growth of Repair and Replace segment, new construction builder Plumbing Contractors and Commercial Mechanical/ Plumbing contractors.• Provide product and installation training as needed to Plumbing contractors by segment.• Implement and provide pricing, applicable discounts, advertising, and programs as approved by theDirector of Sales.• Manage and gain alignment with Distribution partners in the Territory.• Travel efficiently in assigned Territory to deliver sales targets and market developmentresponsibilities.• Conducts product knowledge training for all distributor sales (inside, outside, counter, andShowroom)• Define, plan, and execute highest probability RNC plumber, R&R plumber, and Commercial clientalignment.• Create localized plumber conversion programs for each responsible MSA’s.• Build and execute presentation data needed to move Builders and Plumbers from tanks to tankless• Maintain appropriate contact with distributors and sales outlets to support supply chain• Utilize CRM to manage all sales funnel activities.• Relationship building with strategic plumber partners and Regional RNC plumber management• Monitor and analyze field sales reports, interpret results, and take corrective action to achieve salestargets.• Assist in the preparation of annual and monthly sales forecast and sales targets.• Conducts Commercial Jobsite Visits to assist in system commissioning.• Effectively resolve customer complaints• Use initiative in handling dealer problems, complaints, and warranty issues. Resolve problems in atimely manner• Provide appropriate support in identifying and addressing field product performance/quality issues.This will include support in resolving escalated customer issues and interacting with Rinnai’sEngineering group in gathering necessary information on potential product performance/qualityissues Show less
