Starone-Talent is an energetic company that specializes in searching for executive talent. We provide first class quality of candidates and service to clients.

Job Duties:•Viewing and monitoring staff work allocation through internal database•Provide secretarial support services to Partners, Senior Managers and Managers, including meeting arrangements;•Statistics of staff utilization; Rick Management database controlling•Make important conference arrangements for VIP guests as well as the executives from Headquarter;•Support the management of the group or division’s financial arrangement such as raising bills and following them through to approval, submitting expense claims and seeking reimbursements. Plus, billing checking, debit note settlement.•Supervise the driver support services including responsible for vehicle issues etc;•Group Outing Organizing; arrange shuttle bus, group meal, scenery viewing, budget control.•Team Building organizing, (Group BBQ, KTV arrangement.)

Job Duties:•Mainly be responsible for the communications with the Ambassador Service Guests. To deliver Ambassador Service consistently and effectively throughout 24 hours 7 days a week globally. Tasked to respond quickly to time sensitive incoming requests. Act as one stop resolution for the guests for anything at anytime.•Answer global Ambassador calls and work on 24/7 emails•Directly contact with Starwood’s most profitable guests to cultivate relationships•Learn individual preferences of customers and update in Ambassador guest’s profile, tailor services accordingly to ensure these most valuable guests receive unprecedented great experience•Review and evaluate all internal communications with the hotels to ensure flawless execution•Handling and follow through on all guests’ inquiries, feedback, compliments, complains etc.•Review correspondence received to address specific issues with an applicable explanation, solution and compensation•Process special requests in preparation for the guests’ stay; coordinate with on-property staffs and other personnel as necessary•Act as a liaison for customers and hotels, partners and vendors•Assist with special projects and promotion implementation as required

Job Duties:•To achieve pre-set targets of personal banking products. To project a professional image while conducting needs-based selling activities. Effectively respond to customer enquiries, feedbacks and complaints. Prepare sales performance in daily life and submit sales progress reports on a regular basis.•Handle all inferior HSBC Premier (HP) accounts follow up work•Try to chase deposit from Home Loan customers with monthly average balance below the threshold•Answer all incoming HP phone calls if personal relationship manager is occupied and to be responsible for all messages customer leave in voice mail box, help to remind personal relationship manager to follow•Proactively identity sales opportunities, cross-sell bank products and services most beneficial to customers, and individually complete sales process if all managers are occupied•Back up relationship manager who is on leave or during lunchtime•Successfully get MGM (customer get customer) customers come to open Premier accounts in order to increase deposit and selling performance of the branch•Politely answer questions asked from many walk in customers, effectively find out different customers’ needs during the conversations and then conduct needs-based selling activities