Phoebe Williams Email and Phone Number
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Phoebe Williams personal email
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I am a UX/Product Designer with over 5 years of experience delivering user-centered solutions and implementing design systems to optimize workflows. I specialize in simplifying complex systems, leading cross-functional teams, and creating scalable improvements that drive meaningful impact for users and businesses.Throughout my career, I’ve successfully led initiatives like transitioning legacy systems to the cloud and enhancing workflows for global users. I am passionate about tackling intricate design challenges and mentoring teams to achieve results.Key accomplishments:- Developed a UX team that enhanced Sensei Cloud’s features and expanded its user base, resulting in a 25% growth in customer adoption across key markets.- Spearheaded the re-platforming of The Home Depot's order management system, saving $30M annually and reducing user task completion times.- Redesigned the authenticated header and footer for State Farm’s .com platform, leveraging their newly launched design system to improve usability, accessibility, and scalability. Deliverables are prepared for testing.I thrive in roles where I can solve complex challenges, deliver impactful improvements, and create products that benefit all users. Let’s connect to discuss opportunities where I can bring my expertise to your team!
State Farm
View- Website:
- statefarm.com
- Employees:
- 107175
- Company email:
- info@jhannahco.com
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State FarmAtlanta, Ga, Us
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Senior Ux / Product DesignerState Farm May 2024 - PresentBloomington, Illinois, Us- Designed a strategy for redesigning the authenticated header and footer for State Farm’s .com platform, leveraging a design system to improve usability, scalability, and accessibility.- Pivoted to high-priority initiatives, including digitizing legacy billing systems and redesigning key .com pages to support digital transformation efforts
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Global User Experience ManagerCarestream Dental Apr 2022 - Feb 2024Atlanta, Georgia, Us- Founded and led the UX department, defining processes and mentoring a growing team to deliver impactful solutions for Sensei Cloud.- Delivered product expansions and features tailored for OMS clients and additional users, resulting in a 25% increase in customer adoption across the US and UK.- Implemented a scalable design system, including a style guide, component library, and pattern library, ensuring design consistency across teams and products.- Conducted user research and usability testing to enhance workflows and workspaces, exceeding user expectations. -
Senior Ux DesignerThe Home Depot Jan 2019 - Apr 2022Atlanta, Georgia, Us- Successfully designed and re-platformed the call center’s order placement and maintenance system, improving the experience of both associates and customers. - Collaborated with product, development, UX designers, and business stakeholders across the enterprise to identify and deliver additional value across domains. - Was able to adapt to any situation and drive change to improve products in line with user needs and organizational goals. -Advocated for design-centered thinking by leading research, facilitating workshops, collecting and synthesizing data, creating UX design artifacts, and performing usability tests. -
Technical SpecialistApple Jan 2018 - Jun 2019Cupertino, California, UsProvided customer support and training, developing skills in problem-solving, collaboration, and technical communication. -
Technical Communication ConsultantVineyard Property Management Nov 2017 - Dec 2018Woodstock, Georgia, UsImproved client-facing documents, enhanced website usability, and optimized SEO to align content with user needs. -
Program Manager/ Instructional Designer1Stchoice Tutors Jul 2017 - Nov 2017Designed educational programs and content while implementing process improvements to enhance learning outcomes.
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Stock LeadCoach Apr 2015 - Jul 2017New York, Ny, UsManaged inventory processes, led visual merchandising updates, trained new employees, and flexed into sales to deliver an exceptional customer experience and meet business goals.
Phoebe Williams Skills
Phoebe Williams Education Details
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Kennesaw State UniversityUser Experience Design
Frequently Asked Questions about Phoebe Williams
What company does Phoebe Williams work for?
Phoebe Williams works for State Farm
What is Phoebe Williams's role at the current company?
Phoebe Williams's current role is Product (UX/UI) Designer and Leader | Simplifying Complex Systems | Driving User-Centered Innovation | Mentor & Team Builder.
What is Phoebe Williams's email address?
Phoebe Williams's email address is ph****@****pot.com
What is Phoebe Williams's direct phone number?
Phoebe Williams's direct phone number is +177055*****
What schools did Phoebe Williams attend?
Phoebe Williams attended Kennesaw State University.
What skills is Phoebe Williams known for?
Phoebe Williams has skills like Technical Writing, Public Speaking, Customer Service, Search Engine Optimization, Copy Editing, Proposal Writing, Usability Testing, Leadership, Communication, Microsoft Office, Data Analysis, Content Management.
Who are Phoebe Williams's colleagues?
Phoebe Williams's colleagues are Mandy King, Mackenzie Fairchild, Amber Johnson, M.a., Judy Petrick, Sharva Akpona, Ryan Cookson, Nona Tirre.
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