Phoebe Dennis Email & Phone Number

Amersfoort, Utrecht, Netherlands

Amersfoort, Utrecht, Netherlands

Additional responsibility within the Sales team and global partner network.

Amersfoort, Utrecht, Netherlands

Supporting new business development, sales bid processes, and managing accounts by building relationships with customers, negotiating and reviewing legal agreements and IT requirements for customers. Project Manager for internal implementation project. Member of the PRe Sustainability Ethics Committee.

Nijmegen, Gelderland, Netherlands

Facilitating online open days and information sessions for prospective international students alongside my masters studies.

Amsterdam, North Holland, Netherlands

Developed the Oview sustainability consultancy service in a team of passionate, international young professionals within a democratic social enterprise workplace.

Amsterdam, North Holland, Netherlands

Part of a small team involved in creating a sustainability consultancy within the Oview project which involved participating in the collaborative development of ideas, knowledge coordination, research & development opportunities, creating a brand image, and a business model. The outcome and aim of the Oview Sustainability Consultancy is to help other SME's solve their challenges to become more sustainable, while increasing their positive impact on society and the environment.

Voorhout, South Holland Province, Netherlands

Full responsibility for daily supervision, discipline and care for three children aged five to eight from 7:30 – 18:30. This role additionally included general housework and daily cooking of all meals for the entire family.

Melbourne, Australia

Developed a high-quality early childhood education program and executed it as planned for a group of 26 kindergarten aged children in a team of three.

Melbourne, Australia

End responsible for securing and setting up partnerships and promotions with other attractions and companies, coordinating internal and external marketing, and managing social media accounts and EDM. Initially, the organisation was below budget and losing revenue weekly. After setting up long lasting and effective partnerships and promotions, the attraction was exceeding weekly and year-on-year budgets. This was achieved via planning and meeting with marketing directors of other attractions, retail and hospitality chains and local companies to set up partnerships for mutually exclusive benefits. Coordinated with marketing directors and representatives from other attractions and professional sports teams to execute VIP events to successfully promote new campaigns.

Stenungsund, Västra Götaland County, Sweden

Enjoyed a break between February 2017 to April 2018 to indulge some personal passions, while also engaging in professional development and study; by traveling extensively throughout Scandinavia, engaging with people of a variety of cultures, gaining a keen cultural awareness and fostering strong relationships, developing Swedish language skills to an A2 level, and working in an award winning spa hotel gaining insight into the hospitality industry.

Melbourne, Australia

Continued in previous role for a short term contract while living in Australia for 5 months. This period required transitioning out the role to a more digitised online reservation system. Successful roll out required liaising with the General Manager, global system development teams, global operations teams, and global marketing teams to evaluate the best possible outcome for success.

Auckland, New Zealand

This role involved timely provision of locally sourced and branded orders with accurate data entry, graphics and pricing to all Canterbury customers within New Zealand. I was successful in maximising sales by building strong, reliable relationships, ensuring clients received excellent levels of care, and that stock information and DYO order information was of the highest level by additionally minimising back orders and errors. I was able responsible for managing customer concerns, complaints or credits in a manner that sees successful resolution for the customer and Canterbury.

Melbourne, Australia

Research and development responsibilities added to the Bookings Officer role to increase Marketing and Trade focus within the position, and to further experience within the Marketing team. Involvement in website updates and edits, Education eDM content and and midweek specials for second gate experiences.

Melbourne, Australia

Booking education and trade groups for guided and self-guided tours. Challenging sales targets were continually exceeded, achieved by employing a range of sales techniques such cross-selling/upselling, understanding the individual and translating their needs into effective recommendations and sales. Skilled at finding a balance between sales and customer service, without being pushy.Booking all second gate experiences, including compiling and assessing medical information for the Shark Dive Xtreme. This role required working closely with other departments to provide the best experience to guests, particularly the Education, Operations and Shark Dive Xtreme departments. This role also included taking all general enquiries and complaints for the entire attraction, which expanding my conflict resolution skills; de-escalating sensitive situations using tact, discretion and diplomacy to achieve mutually beneficial outcomes.

Melbourne, Australia

Record of success in significantly exceeding challenging sales targets. This was achieved by employing a range of advanced techniques, including cross-selling/upselling by understanding the individual and translating their needs into effective recommendations and sales. Skilled at finding a balance between sales and customer service, without being pushy. Gained expertise in conflict resolution; de-escalating sensitive situations using tact, discretion and diplomacy to achieve mutually beneficial outcomes.

London, United Kingdom

Spent a gap year after finishing my undergraduate degree travelling Europe and living in London. This was supplemented by working in role customer service role, which also included visual merchandising and ordering responsibilities.

Victoria, Australia

Engaged with visitors at the nightly Penguin Parade, and promoted a safe and enjoyable experience, informing visitors across a wide variety of conservation topics and themes. Provided a high quality experience that assisted the Nature Parks’ to spread their conservation messages and inspire visitors to act to protect the environment.

Victoria, Australia

Honours Lab, Accelerating The Transition To Animal-Testing-Free Medical Science

As a group of 10 selected masters students, this interdisciplinary programme included a case study, interviews, online focus groups.

Msc Environment And Society Studies, Global Environment And Sustainability

Activities and Societies: International Student Ambassador, Mundus Study Association, Masters Open Day facilitator, Honours Lab.

Introduction To Sustainability And Development, Distinctions

The key topics addressed in this course on sustainability in contemporary international and community development, included; diverse.

Achieving Sustainable Development

Critically explore the United Nations Sustainable Development Goals (SDG) framework, examine why SDG 3 “Good Health and Wellbeing” is.

Tipping Points: Climate Change And Society

Tipping Points in the Natural World - What are ‘tipping points’? - Recognising early warning signals for major tipping points - Tipping.

Certificate Iii In Early Childhood Education And Care, Early Childhood Education And Teaching

Through a combination of face-to-face and practicum-based learning, acquired the necessary skills and knowledge to work effectively.

Bachelor Of Environmental Science (Environmental Management), Disinction

Activities and Societies: Open Day representative for the School of Life and Environmental SciencesExplored ways to manage the interaction.