Phoebe Dudley Email & Phone Number

New York, Ny, Us

New York, New York, United States

• Led, created and executed the strategic direction for MSK’s first community outreach department ensuring the institution was embedded within the fiber of the fabric of the communities throughout catchment area including NYC, LI, Westchester and NJ• Developed and implemented successful community outreach initiatives forged with strategic community partnerships with elected officials, civic leaders, schools, faith-based institutions, unions, agencies and community-based organizations• Appointed by senior leadership to lead community relations strategy for MSK’s construction projects through tight collaboration with community boards, elected officials, community leaders and residents • Pioneered the onboarding of Salesforce and led the project charter for the CRM team to develop the institution’s first relationship management system to track community impact, monitor staff goals and success metrics, and bring transparency to community activity across the institution• Responsible for writing, researching, development and Board approval of reliable public facing communications and reports including the Community Matters newsletter,Community Health Needs Assessment and Community Service Plan, and Community Benefit Report• Responsible leader for resolving issues, mediating concerns, provide guidance for senior leadership and maintaining positive rapport through timely and effectively communications between the community and senior leadership• Chaired the Community Outreach Committee comprised of multi-departmental leaders and staff with direct touchpoints to community partners or available community resources, to collaborate on highly visible outreach initiatives that address health disparities

Greater New York City Area

• Leader of strategic community engagement programs within high-performing Marketing & Communications department, overseeing Marketing & Communications Coordinator + reputable internship program• Grew active volunteer base by 33% and increased overall engagement during term by renovating communication plan, aligning all messaging to organization’s new brand, marketing campaigns (Hate the Wait, Long Live NY), expanding training resources including volunteer handbook and skill-building series, transformed Community Summit and Volunteer Appreciation reception, and provided exciting opportunities for public advocacy• Developed departmental strategies including raising the brand profile, targeting key influencers, DMV, and voter registration in collaboration with team and achieving record-breaking performance numbers • Developed common core aligned high school curriculum in collaboration with the NYC Department of Education currently being piloted within NYC public schools, and serves as advisor at the state level for new curriculum developed with the NY State Education Department• Managing editor of organization’s bi-annual Report providing news and organizational achievements in order to promote the LiveOnNY brand to target audiences including hospital/transplant center executives, physicians, clinical staff, key influencers including elected officials and business leader• Appointed to lead Communications Task Force to engage employees to interact with and embrace culture change following rebranding • Contributing member of PR team• Increases awareness and enhances public perception of organ & tissue donation by implementing community marketing strategies, community programs, workplace partnerships, and inspiring volunteer engagement with community outreach initiatives (such as voter registration, DMV intercepts, blood & organ donor drives, Legislative Education Day, press conferences, legislative action, Donate Life Month and Organ Donor Enrollment Day)

• Developed and managed volunteer program for large non-profit overseeing 400 volunteers, 60 lay leaders, and 10 operational staff trained to facilitate the organization’s high-profile and regular special events in multi-venues including: four weekly church services drawing 3000+ attendees, annual fundraisers, community-based public service projects, banquets, receptions, and large training and volunteer appreciation events• Increased volunteer/lay leadership staff 440% by creating grassroots marketing campaigns, implementing a strategic communications plan, creating a system of leadership apprenticeships, offering ranking order and titles, team accountability, opportunities with incentive, low-cost appreciation events, and fun• Supported New York Times best-selling author Rev. Timothy J. Keller’s rapidly growing multi-site church services by developing engaging community programs and volunteer opportunities to connect and activate 6000 regular attendees/donors• Launched $50 million New York real estate project within tight deadline to host 4-large weekly Sunday services upon opening requiring adherence to OSHA, writing all staff/volunteer procedures and job descriptions, hiring/training large operations staff, recruiting and training 400+ volunteers to facilitate services, plan and staff two Open House receptions in building for 2000 donors, hosted two Training events to equip 400+ volunteers to facilitate services, and develop program for Leaders Banquet to raise support—exceeding all set goals and raised an additional 200+ volunteers• Created all policies, procedures, job descriptions, training curriculum to empower staff and volunteers to successfully perform in their positions

New York, New York

• Point of contact and liaison between the U.S. Department of Justice’s Victim Compensation Fund, under Special Master Kenneth Feinberg, and families of deceased victims and personally injured claiming compensation for losses brought on by the terrorist attacks of September 11, 2001

New York, New York

Contributor for news/events for various publications including Backstage, The Hampton Sheet, and Core Magazine