• Assisting with the delivery of marketing communications to both B2B and B2C, across social and digital platforms. • Assisting with the rebranding of the business’s product catalogue and website.• Maintaining communication platforms through designing and managing a B2C social and digital campaign – grew the company’s Facebook community by 30% in 5 months.• Developing sales and negotiation skills, maximising margins, winning new business and upselling products. • Strengthening… Show more • Assisting with the delivery of marketing communications to both B2B and B2C, across social and digital platforms. • Assisting with the rebranding of the business’s product catalogue and website.• Maintaining communication platforms through designing and managing a B2C social and digital campaign – grew the company’s Facebook community by 30% in 5 months.• Developing sales and negotiation skills, maximising margins, winning new business and upselling products. • Strengthening customer service skills, dealing with complaints or challenging situations by keeping calm, actively listening and acknowledging customer needs or grievances, and building rapport in order to achieve a resolution that is beneficial to the customer and the business. Show less