Summer Student
CurrentAt Vianet, I work on a computer using many different programs such as Apex, Microsoft Word, Canada Post, Thunderbird, etc... I also am a receptionist who takes payments, creates accounts, cancels accounts, and deals with any problems the customer may have. I speak to customers over the phone or in the office, relating to their problems and assuring that their problems will be mended. I relay information through an email system concerning any problems that I am not yet able to fix myself to the… Show more At Vianet, I work on a computer using many different programs such as Apex, Microsoft Word, Canada Post, Thunderbird, etc... I also am a receptionist who takes payments, creates accounts, cancels accounts, and deals with any problems the customer may have. I speak to customers over the phone or in the office, relating to their problems and assuring that their problems will be mended. I relay information through an email system concerning any problems that I am not yet able to fix myself to the more experienced customer service representatives. I communicate with customers, inter-office employees, and other businesses. I can process bank and interact payments as well as close batch payments and handle money. I can deal with hardware, returning and releasing it to the customers. And I can take account of stock and alter its position in any system. Show less