Phoebe Tan 陈泇名 Email & Phone Number

Singapore

Singapore

Spearheading our expansion efforts and building a thriving company. My role involves developing diverse sales channels, establishing robust customer support processes, and leading marketing and business development initiatives.

Ideate, create and develop training and capacity building sessions for executives and corporate leaders

The Young SEAkers (TYS) is a Southeast Asia based non-profit organisation founded in Singapore. TYS was founded on the philosophy of creating accessible regional opportunities for youth across all 11 countries in ASEAN and China. In my term at TYS, I created and built the People and Culture team from scratch to a seven people strong team with five sub-pillars (Internal Communications, Employer Branding, Leadership Engagement, Learning & Development, and Talent Acquisition) by the end of my tenure. In parallel, I worked with the management team to grow TYS Singapore by taking care of the leadership experience of our leaders, and strengthening the organisational structure and systems. ____Since 2020, TYS has stood for the pursuit of unity through cross-cultural understanding, and delivered regional networks for youths. We strengthen their career competence with an end-to-end ecosystem of innovative programs that allows them to learn, experience, and gain guidance in one place. TYS empowers the next wave of youths to be regionally ready leaders of the future. Learn more at www.theyoungseakers.com/singapore

Snaphunt helps the world's fastest-growing companies hire talent across geographies while providing a career discovery platform for jobseekers that matches them to roles for a skill & culture fit.In my role, I was an enabler helping companies make a more substantial impact in their industries by empowering them to find the right talents more quickly and conveniently. I took charge of the end-to-end sales funnel (prospecting, lead qualifying, conversion to closing the deal), as well as post-sales customer success, where I also helmed client onboarding, account renewals and expansion. It was such an incredible learning experience with my team at Snaphunt! ___Think increasing your HR's productivity by 155%, while saving 90% on your hiring costs and reducing 80% in hiring efforts. This leaves so much more time for you to focus on building deep relationships with the right talents! That truly is the power of HR tech and the future of recruiting.

Singapore

This term in AIESEC was by far the most transformational, fulfilling and life-changing experience out of my four years in the organisation. Never have I thought I’d have the privilege to lead AIESEC in Singapore through the pandemic that paralysed our global operations of cross-cultural exchanges (which was our bread and butter).To stay true and committed to our WHY of striving towards peace and fulfilment of humankind’s potential, and our HOW of developing leadership in youths, particularly through times like these that could easily take the wind out of our sails.I am grateful for the opportunity to have influenced and impacted the leadership experiences and development of over 250 youths and for the trust in spearheading our national strategic direction and change management to safeguard the organization’s bottom line through the term. ___________AIESEC is the world's largest youth-led organization that strives to achieve peace and fulfilment of humankind’s potential through leadership development. Present in over 111 countries, we take ownership in developing youths and ourselves to make a positive impact on our society and our world. AIESECers are dreamers and doers. We are experiential learners - we learn by doing and reflecting. Through facilitating and experiencing cross-cultural experiences across the world, we put ourselves through challenging and practical environments to develop ourselves and forge strong international connections along the way.

Singapore

Key responsibilities:• Coached, trained & led Marketing Managers in the local offices• Created strategic marketing direction for the country and downscaled to local offices• Developed national digital ecosystem and conducted change management with local offices to achieve one consistent AIESEC brand• Revamped and optimised website UI and UX to improve customer experience and reduce website bounce rate• Created, hosted & delivered national conferences and summits• Implemented Glocal marketing campaigns aligned with AIESEC’s global directions• Redesigned marketing employee experience and department structure to improve employee satisfaction• Synergised with Products Head to streamline processes and optimise funnel marketing• Led Marketing department of AIESEC’s first global virtual Youth Speak Forum and adapted with agility to COVID-19• Produced content for social media channels (Instagram & Facebook) that caters to the interests and challenges of target audience

Singapore

Happy Bunch is an online flower delivery company, birthed out of the notion that it should be simple to put some happiness in someone’s day - or your own. During my short stint at Happy Bunch, I played a key role in planning a series of CSR flower giveaway initiative, which was subsequently executed in the following months. To secure product partnerships for the month of October and explore additional sales channels, I reached out to companies and education institutions for collaboration.

Singapore

Beyond an Online Food Ordering System, Oddle is the complete solution to managing restaurant's delivery and takeaway orders; from funnelling online and phone orders into a single platform, to routing orders to respective outlets for processing.At Oddle, I independently trained and onboarded over 40 merchants onto Oddle's SaaS platform and coordinated with Global Customer Success & Technical teams to tackle requests & inquiries. Through my experience at Oddle, I found passion in customer success, finding genuine joy in empathizing & supporting customers, and ensuring that our merchants embark on their daily operations smoothly.

Asean

Conducted ethnographic research in Malang (Indonesia), Ho Chi Minh City (Vietnam) and Bangkok (Thailand) for Panasonic. Visited home to home to understand the lifestyles and habits of locals when using household appliances, such as washing machines and refrigerators. Field research was also conducted to understand and analyse the competitive landscape Panasonic is in in the respective local markets. Rich insights and recommendations were presented to Panasonic management team upon return.

Bachelor Of Business Management (Bbm), Marketing & Communications Management

• AIESEC in Singapore - Country President 2020-21; Country Marketing Director 2019-20 • Avente Consulting (Pioneer Committee) - Strategic.

Diploma With Merit, International Business

Activities and Societies: Head of Publicity at DIB Student Chapters, Committee Member at School of Business Community Services, Student.