Phoenix Grover Email & Phone Number

Raleigh-Durham-Chapel Hill Area

Columbus, Ohio, United States

-Called over 300 cardiovascular clinic patients to collect pre-visit family history, serving as a front line incommunication between the genetic counselors and patients.-Trained junior research assistants in clinic operations, study procedures, and project specific skills.-Coordinated data collection and transfer for the Cardiovascular Genetic Counseling Outcomes Study.-Managed and participated in the return of over 300 DCM Research Project genetic test results.-Assisted in variant adjudication of DCM Research Project findings.-Developed and facilitated participant testing of the DCM Project Portal, a web-based recruitment and consent website for The DCM Research Project.-Developed an initial organizational framework for re-curation of DCM genes within the ClinGen DCM GCEP.

-Performed efficent loading of packages into trailers during the high stress COVID-19 shipping rush.-Showed flexability by relocating to different load zones and warehouse tasks as needed.-Worked collaboratively with a diverse set of coworkers.

75 Hockanum Blvd, Vernon, Ct 06066

-Managed all aspects of customer service including greeting clients, showing apartments, preparing leases, and resolving resident problems.-Completed background checks on resident applicants, verifying income and other sensitive material before passing over to management for approval.-Interacted with customers professionally by phone, email, and in-person to provide relevant information or direct to the appropiate staff member. -Kept physical files and digitized records organized and updated for easy retrieval by authorized team members.

350 Talcottville Road, Vernon, Ct 06066

-Managed parties of 20 or more children, balancing quality customer interaction with timely delivery of food, drink, and other services during the event window.-Resolved guest inquiries and problems as they arose, creating a stress-free enviorment for the event.-Ensured efficient preperation and cleanup of the lanes, allowing for quick turnover between parties in busy winter months.

Master Of Science - Ms, Genetic Counseling/Counselor

Clinical Rotations -Nationwide Children's Hospital Autism Spectrum Disorder Clinic -Ohio State Cardiovascular Genetics -Ohio State Medical.

Bachelor Of Science - Bs, Biochemistry

Activities and Societies: I am a member of the Ohio State Running Club and served as the apparel chair for the 2020-2021 academic year. I.