*Collaborated with other professional teaching artists, teachers and interns and taught dynamic theater classes that focus on English Language Immersion and developing classroom readiness *Facilitated 3 in-person theater workshops for the community youth ensembles for New York City Center's Oliver!

• Creation of business, sales & marketing strategy, cost analysis, business decision I made through data in building my business• Interact with customers to determine their health goals, identify opportunities to solve pain and injuries• Create organic marketing channel through use of Facebook & Instagram posts, videos, reels, generate leads by leveraging existing clients• Develop and maintain trusting relationships with over 25 customers from various cultures, health and fitness levels, from the age of 13 to 71 • Educate clients on proper techniques to ensure workout safety, document clients’ progress and results

Data Analytics Career Track• 400+ hours of hands-on course materialCAPSTONE PROJECT #1: [The Story of Airline Satisfaction]• Apply descriptive and inferential statistics to draw insights• Using Tableau to visualize the data and draw recommendations• Link to Project: https://public.tableau.com/app/profile/phoenix5570/viz/CapstoneProject1AirlineSatisfactionbyPHOENIX/Story1#3Mastered skills in• Analyzing business problems,• Data analysis, presenting business insights to different stakeholders, • SQL, Python and data visualization (Tableau, PowerPoint)

• Plan and teach a structured dance and theater curriculum to a diverse groups of over 280 elementary and middle school students in after-school and summer programs• Direct, produce, choreograph, design, and produce major dance and theater productions • Instrumental in the planning and execution of special events, such as Olympic, Winter Wonderland Concert, and Community Masquerade Ball• Create and lead parents and children in weekly community classes of Zumga, a combination of Zumba® and Yoga fitness program

• Played an instrumental role in the team that was awarded “Excellence in Summer Learning” by the National Summer Learning Association• Designed, planned, and delivered a scaffolded 5-week curriculum with detailed and flexible daily lesson plans to introduce theater to three 3rd grade classes with a total of 40 students from New York City public schools• Communicated with and helped Chinese parents with limited English proficiency resolve issues with respect to their children’s behavior, academic performance, and social development at least twice a week

• Marketed and implemented workshops for 50 kids and 50 teachers with a nationally recognized arts education team• Created a brand new School Tools resource guides for over 400 New York City public school teachers by conducting research and developing content for shows with art forms in traditional theater, puppetry, dance, circus, and music

• Improved client satisfaction for Eastern Canada public sector while handling over 340 corporate accounts• Recognized for tremendous contribution in helping the Greater Toronto Area achieve the Top Sales Team Award- Conducted regular business review meetings and forecast calls (individual, team, and across HP Canada ISO) • Supported software sales team and increased business by coordinating pre-sales inquiries and post-sales order transactions• Acted as liaison between sales and internal teams to enforce quote to cash process while ensuring the HP sales team meets deadlines with external stakeholders (partners and clients)• Resolved order management and customer support issues; proactively follow-up with excellent customer service• Assisted vice president and district sales manager with deal management• Proficiency in Microsoft Office: Excel, PowerPoint, Word, Outlook

• Developed and managed online content and kept clients and partners current with product launch, events, workshops• Strengthened client relationships by organizing a client appreciation project and received executive directors’ praise for the “best Client Project in five years”• Created demands for Microsoft products by organizing 10 marketing events with persistent client follow-up• Proficiency in Microsoft Office: Excel, PowerPoint, Word, Outlook

• Directed University of Toronto Management & Economics Students' Association’s first ever musical, which was acclaimed as "The Best Show in 4 years"• Coached a cast of 25 actors/dancers/singers, managed and resolved complex production and interpersonal issues